What do I do if my flight has been delayed? Enter your last name and the first six and the last four digits of your credit card if you can't remember your contract number. May cancel our planned September rental from them!!! In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. (20). ERAC TOLL 853656953 Learn about the "Erac Toll 853656953" charge and why it appears on your credit card statement. Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. While the Enterprise Rent-A-Caruses TollPass service to help you pay toll charges, you'll pay an arm and a leg for convenience. If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. Registering your rental car with The Toll Roads will ONLY cover tolls for the 73, 133, 241 and 261 Toll Roads in Orange County. * Toll policy differs depending on the area you rent from . https://www.enterprise.com/CitationPayment. You may use the cash toll lanes and pay for your tolls as you incur them. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the name as it appears on your rental contact and contract number or partial credit card number used to pay for your rental. or call (34). Why am I being charged now after my rental period has ended? (877) 765-5201. (26). on our interactive coverage map. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow this link. The information - based on the date, time and vehicle - indicates that you were the renter. Our service has successfully beaten more than 160,000 parking tickets, helping our clients save more than $3 million. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. $11.00 per rental Day. Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Select whether or not you want the letter mailed to the traffic ticket issuer on your behalf! You may utilize the non-express/HOV lanes on these roads as those lanes are not tolled. Go to https://www.htallc.com/tollpassto access the Highway Toll Administration website. Whether you are looking to apply for a new credit card or are just starting out, there are a few things to know beforehand. Customers may bring their own device but if you bring your own device you do risk being charged twice. A Roundup Of Rental Car In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. Enterprise Rent-A-Car - misleading, smoking policy, pick up,& drop off time. Find Your Toll Statement Highway Toll Administration This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. Why am I getting multiple bills for the same rental period? $3.95 - $4.95/usage day $24.75 rental max. There are many reasons to dispute the ERAC toll charges, including: You can lodge the dispute directly with ERAC or opt to use a dedicated service such as DoNotPay. Why have I received a letter directly from local authorities about a violation or toll? Followed with them on charges, and they informed me toll violation occurred at 3:15 am 7/21, in Latin America & Caribbean Car Rental Locations. Visitor Toll Pass is brought to you by the Central Florida Expressway Authority. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. You may use your own personal EZ Pass transponder or account. Whats with all of these tolls on my car rental bill? If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. Rental Vehicles SunPass Once on the Locate your Statement page, you will see a link to the right of the Find Statement link that states: Auto-Receipt Sign Up. What toll roads are covered in Southern California? (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. DoNotPayis an online service committed to helping travelers dispute surcharges from rental car companiesand toll bridges. Replied. Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Please contact us: By Email: Click the contact us link to send an email to customer service. returning July 24. (24). Tolls vary dependant on the road used and the length of the journey. Terms apply. If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. Elliott How Does A $3 Toll Turn Into A $20 Rental Car Charge? (21). Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. (12). Our billing system notifies you about each individual toll or violation. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). We will not charge you a fee for using your personal EZ Pass transponder. | Enterprise Rent-A-Car You may utilize our TollPass Service, which currently consists of the following three options: 1. Can I use my Emerald Club free day on an Enterprise rental? Commercial & Fleet Solutions Verra Mobility View the FAQs to learn more. Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Payless Car Rental. There is no(37), (1). Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California? If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services. or For fastest service, read these answers first! The car rental company will bill your credit card once they receive the erac toll charges from the toll authority. To avoid our TCC fee(s) incurred on the Golden Gate Bridge, you may pay for your toll BEFORE or WITHIN 48 HOURS AFTER you cross the Golden Gate Bridge Southbound into San Francisco. For TollPass related questions, please refer to our TollPass Program. 2022 Enterprise Holdings, Inc. All rights reserved. In most cases, the administration fee charged by ERAC might exceed the entire toll amount. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. $3.95 - $4.95/usage day $24.75 rental max. Learn the ins and outs of renting a car with National and get more information on exclusive benefits offered for Emerald Club members. The TollPass surcharge is capped at $30 per rental period. However, our standard administrative fee still applies. Louisville, KY. How far away is that--500 or 600 miles! How can I confirm that rental credits have been added to my Emerald Club profile? No credit is provided for days the transponder is not utilized. Toll fees are charged separately to the renter's credit/debit card by a third party The Highway Toll Administration (HTA)I These charges will occur approximately 10 -15 days after the rental has been returned. Enter your last name and your Rental Agreement number. Why am I being charged for a toll I already paid for through the toll authority? Once on the site, in the lower right hand corner you will find an option that states: "View Receipt and Online Payment Options." I had my personal transponder in my vehicle, so why am I being billed? WA. How Different Rental Car Companies Handle Tolls. Avis e-Toll price and terms. Heres In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. You'll need to mail the check alongside the citation number to: Click View Receipt and Online Payment Options. Debit ENTERPRISE CAR TOLLS8778601258. Our goal is to notify you so that you are alerted as soon as possible. ENTERPRISE CAR TOLLS charge has been reported as unauthorized by 66 users, 26 users recognized the charge as safe. Enterprise Rent-A-Car - deposit refund. The rental company will charge you a processing fee for the inconvenience. Refer to your Rental Contract for details. Vehicle(30), How can I get my card quickly? (25). A photo of your rental vehicles license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 - $4.95 per usage day, not to exceed $24.75 per rental period, plus the amount of each toll. The TollPass surcharge is capped at $30 per rental period. Options for Using Toll Roadways in North America: What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US? It's in the lower right-hand corner. How do I sign up to automatically receive toll receipts? What are my options to drive on the toll roads covered by the TCC Program in Southern California? https://www.htallc.com/tollpass. Then, click "Find Statement". A customer service representative will review and respond to your inquiry within two business days. Can you send me the actual violation or toll notice? Can I get my higher status with a competitor matched? Terms apply. (8). July 20, 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV. Hertz charges and charges and charges for tolls. (2). Does National offer coverage products for purchase with my rental? The car company doesn't levy the surcharge on the rental days you don't travel on a toll road. No credit is provided for days the rented transponder is not utilized. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. How do I update or change the credit card on my profile? Answered in 5 minutes by: Lawyer: Legal Eagle Legal Eagle, Lawyer Category: Legal 86,567 Experience: Verified Yes, you can dispute your ERAC toll charges and have the company reimburse the money. AffiliatePal is reader-supported. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. What is the coverage area in the Louisville KY metro area? Will elite tiers be extended as a result of COVID-19 travel restrictions? Earning Emerald Club credits from renting with Enterprise. For information on toll charges contact the Highway Toll Administration at A Roundup Of Rental Car , Free Florida Toll Pass for Visitors: How to Get It + What You , Enterprise Rent-A-Car credits customer $4,000 after Go Public , Vehicle Rental Facilities Services UNC Facilities The , Rait v. Enterprise Holdings Inc. et al 2:16-cv-08138-MCA-MAH, The Ultimate Guide to Enterprise Plus Loyalty Program [Car , Does Enterprise car rental keep a data base of Quora, Commercial & Fleet Solutions Verra Mobility, Toll Charges in the USA VroomVroomVroom. or visit What are the taxes, surcharges and fees that I am paying? In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Enterprise Toll Pass DGS.CA.gov (877) 765-5201 You may use your own personally owned transponder in your rental vehicle to pay for your tolls. However, our standard administrative fee still applies. The letter we sent you includes details about the date and time, as well as the location of the incident. You may avoid our TCC fees by utilizing one of the other non-tolled bridges in the area, such as the George Rogers Clark Memorial Bridge (Second Street Bridge) or the Sherman Minton Bridge (I-64). or go to You will be automatically opted in to our TCC Program if you drive on one of these cashless toll roads. Find out how by visitng E-470. (16). Offered via toll-by-plate or installed transponders. Are these toll fees I received from Enterprise legit? (31), Defendant Enterprise Holdings, Inc. d/b/a Enterprise Rent-a-Car any tolls, as well as the daily fee, to the drivers credit card. Why am I being charged now after my rental period has ended? ERAC Toll Pass convenience charges range from $3.95 to $4.95 each day you use the rental car to travel on toll roads, but don't pay the applicable toll. Rental Car Citation and Toll Notice Proce Enterprise Holdings Then, click "Find Statement". We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. Phone: 587-349-5880 Fax: 403-543-6099. A few ways that you can use to pay the toll road fee include: Cash. 2. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. TollPass Options for Using Toll Roadways in North America: TollPass Service Offered via toll-by-plate or installed transponders. 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