Closing in {{callbackCloseDelayCounter}} seconds. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc. "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". Read our Privacy Policy. Your model of vehicle is up to {{getEditableVehicleOptions().vehicle.heightInMetres | number: 2}}m high. Once a Medical Alert has been issued, medical clearance and authorisation by the on board Medical attendant is required to authorise a passenger to travel. No. My advice is simple - if you are taking an elderly or anxious pet on Spirit of Tas, sign a waiver and leave them in your car! Even the shower was good with loads of hot water. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. If you are unsure, please report to the pursers at Reception on Deck 7. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. A distraught dog owner is desperately searching for her beloved pet who went missing on the Spirit of Tasmania ferry. The person they care for must be a recipient and holder of an Australian Pensioner Concession Card. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). What power voltage are the power points in the cabins? Senior Card holders are not entitled to the pensioner fare. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. A lot of people were ill on the way over (thank goodness we had a cabin or l would be ill too in sympathy).Our cabin was right at the front, so we felt most of the movement. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. We've rung council who have tried to contact his owners as he has. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. Click here to request a callback. Our experienced crew members are available to assist you throughout the journey. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. The petition included a list of demands, including: "In addition, TT-Line MUST fund a PROPER SEARCH for Ester," Ms Caney wrote. The form must be completed by the passenger prior to travel and lodged no later than 24 hours prior to check-in on the intended date of travel.You can read further information about Carriage of Dangerous Goods here. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle. Visit theBiosecurity Tasmania website or call: Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - BiosecurityVet (03) 6165 3777. For detailed information about how to get to the new terminal by car, public transport or shuttle, please visit Getting to Spirit of Tasmania Quay. More information can be found in our Vehicle Booking Information booklet. Please measure the full length of your vehicle from end to end. normal car, people mover, 4WD, ute). Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Members of the public sometimes take a stray dog directly to the Dogs' Homes of Tasmania so you may also call them to see if your dog has been taken there. Now it's set for an overhaul. If I amend my booking online, is there an amendment fee? What is the maximum number of vehicles I can have on my booking? This includes cleaning and disinfecting surfaces in the cabins and common areas. When you present your ticket at the point of check in, you will receive a boarding pass with your cabin number and key card(s). WEIGHING IN: TT-Line chief executive Bernard Dwyer has released his first public comments following reports of the death of a dog aboard the Spirit of Tasmania. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance. The new terminal is called Spirit of Tasmania Quay and is located at 136 Corio Quay Road, North Geelong. Travellers entering Tasmania visitwww.coronavirus.tas.gov.auto keep up-to-date with the latest travel requirements. Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. 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If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. Now it's time to add your cabin to the package. Do I need to provide tie-downs for my motorbike? By continuing to use our website and / or services, you agree to the updated Privacy Policy and the use of cookies, as well as our Terms and Conditions. Lachlan Bennett Journalist Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. Please measure the full length of your vehicle from end to end. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. You can now view your trip history and access Sailors Club only special offers by signing into your account. Yes, Self Service Locker Storage is available, accepting card payment methods. If I arrive early what are my parking options? Please ensure the total height is measured correctly and the correct height is selected at the time of booking. What is the deadline to make amendments to my booking prior to departure? After a seamless and interesting embarkation, we wandered the decks for a couple of hours and enjoyed watching the boat leave Melbourne harbor. A woman is devastated and fearing the worst after her beloved dog disappeared onboard the Spirit of Tasmania. Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.You can read further information about Carriage of Dangerous Goods here. Can I book the same date for the forward and return journey? If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley. Multiple payment options are available online. No, there is no requirement to register your travel or apply for a permit. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-erry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Review tags are currently only available for English language reviews. If I am receiving a refund, how and when will I receive the value owed? Your cancellation has been successful. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. The new gift voucher will be issued to the recipient of the original gift voucher. Can I access the vehicle deck throughout the voyage? Shayla Phillips was last seen playing in a backyard with two dogs around 2.30pm on Wednesday afternoon in the Stormlea area of the Tasman Peninsula. Standard vehicles can have a maximum total length of 6.0m and a maximum width of 2.0m (i.e. To avoid delays we recommend you avoid bringing these items on board. Yes, mobile phones work most of the way during the voyage. Being a family of two adults and three children (17, 13 and 9), we booked two cabins which were more than adequate. You are able to get married on board but you will need to organise your own celebrant. However, if they are not fixed to your vehicle, they must be declared at check-in. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. When booking your caravan, you need to select the 'towing a caravan or trailer' option. Can I book three people one way and only two people back? TikTok announced it was banning dangerous tanning content so why didn't it? A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said Ester was not found after a thorough search of the vessel, suggesting the dog may have left the ship inside another passenger's vehicle or trailer. No, there are no charging facilities or power outlets to charge electric vehicles on board. ", Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. Or you can add one to your existing booking via spiritoftasmania.com.au/my-bookingIf you are carrying livestock, please contact us on 1800 884 305 to make your booking.All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. All sailings now depart from and arrive into Geelong. Each cabin has a power point with the power voltage 230V. A man who says his dog died during an overnight trip on the Spirit of Tasmania ferry is calling for an overhaul of the conditions animals are held in during the 12-hour crossing of Bass Strait. For more information refer to the Terms and Conditions ofRefundhere. Can I take gas bottles or hazardous liquids on board? Watch more on the search in the video above more. A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. The pensioner who is travelling must travel with the card. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported. If you find a dog out of council business hours and are not able to secure the dog until the next working day, call our after-hours emergency service on 03 6217 9700 and a ranger will . A neighbour's dog the girl was playing with has been found about 700 metres from the house Shayla Phillips was last seen about 2:30pm on Wednesday in the backyard of her home on Stormlea Road, Stormlea, playing with a neighbour's two dogs. Do the same quarantine conditions apply when entering Victoria? It remains unclear what has happened to the lost pooch. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. "I was woken up at midnight to one of the security guards telling me that she had escaped and they had been trying to find her but had no luck," she said. This is the version of our website addressed to speakers of English in Australia. The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. Declaration by Owner or Importer for the entry of Dogs into Tasmania, Requirements for bringing a dog into Tasmania. Lost or stray cats. Ms Alexander said Ester was her "best friend". Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Caravans / Motor home / Campers / Etc. There are many campgrounds and caravan parks located nearby and along the surf coast which provide great facilities for caravans and campervans. On days of single sailings, the voyage takes 11 hours. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. There were sufficient options to entertain you on board. Passengers in Recliners are provided with pillows and blankets. Oops, looks like you haven't told us where you're going. For enquires about aquarium and pet fish, please call Biosecurity Tasmania on (03) 6165 3777. The only thing you need to bring is linen for the cot. When is Spirit of Tasmania relocating to Geelong? Last night I was on the spirit of Tasmania coming from Tasmania. {{IbpCms.accommodationDayTicketsFlavourText}}, {{IbpCms.accommodationPetKennelsFlavourText}}, {{getOptionQuantity(option)}} or fewer {{Utils.pluralize(option.unitText, getOptionQuantity(option))}} available. {{IbpCms.accommodationReclinersBlockedMessage}}, {{IbpCms.accommodationNoDayTicketsForNightSailings}}. must to be included in the total measurement. Live stream direct from the RMC Shipyard. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. "TT-Line encourages Diane Caney to forward the petition to the company where it would welcome the opportunity to discuss the matters she has raised," he said. read more Reviewed 1 week ago Graham B via mobile A treating doctor or authorised medical practitioner is required to complete a Medical Alert form. Can I take my dog or other pet on board the ship? {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}, {{ fee.description }}: {{ fee.price | money:false }}. No. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound Higher rates apply as the advertised fare only applies to cars accompanying passengers. Card Payment Fees apply. A growing crowd of angry people have rallied around a distraught pet owner, demanding further action from the Spirit of Tasmania as days pass and no sign of a missing dog emerges. Please make sure you have filled in both password fields and that your password and confirm passwords match. They will have your equipment checked by the ship's electrician. *Biosecurity restrictions may apply to ferrets entering Tasmania. You will need to provide the trailer registration at the time of booking. {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at The contact name is displayed under the payment details on your itinerary/e-ticket. Yes. The carer must travel on the same booking with the pensioner they care for. Ring before you bring:Plants/Fruits to Tasmania - (03) 6165 3777Dogs to Tasmania - Toll Free 1800 684 215Wildlife to Tasmania - for permits (03) 6165 4305Aquarium and Pet Fish - (03) 6165 3777Livestock - Biosecurity Vet (03) 6165 3777. We hope you book with us again soon. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee. There was an error retrieving our updated time table. Well send you regular emails keeping you in the loop of all our special offers, competitions and all things Tasmanian. There are currently no scheduled sailings in the next 3 days. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. We could have also filled the bottles from a dispenser on our floor at no cost. "This demonstrates ZERO care on the part of the TT-Line. Our experienced wharf crew will also secure the bikes. 'Free' : '$' + getVehiclePrice($index)}}, at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, {{selectedAccommodationOption.quantity}} x {{selectedAccommodationOption.displayText}}, ${{getSelectedFareTypeAccommodationOptionPrice(selectedAccommodationOption)}}, ({{getSelectedAccommodationOptionNet(selectedAccommodationOption) | money}}), ({{getSailingTotalNet(legOfJourney) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Outbound) }}, ({{getSailingTotalNet(LegOfJourney.Outbound) | money}}), {{ getSailingTotalPriceText(LegOfJourney.Return) }}, ({{getSailingTotalNet(LegOfJourney.Return) | money}}), {{ booking.getCreditCardFeePrice() | money }}, {{option.quantity}} x {{option.displayText}}, Including: {{vehicleOptions.getExtrasDisplay()}}, ${{getTotalMinimumPriceAdvice().totalMinimumPrice}}, {{Utils.pluralize('Deal', numDealsOnSailing())}} available, {{getSelectedFareTypeOptionUnitPrice(option)}}, Return accommodation price is {{ getReturnPriceForSameSelection() | money }}, ${{getSelectedFareTypeAccommodationOptionPrice(option)}}, ({{getSelectedAccommodationOptionNet(option) | money}}), {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}}, ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}, {{getSailingTotalPriceDisplay(legOfJourney)}}, With Extras: {{vehicle.getExtrasDisplay()}}, Your {{legOfJourney.toLowerCase()}} accommodation, Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here, Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}}, Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here. Refund Policy, and the full terms and conditions of each fare linked below. Gas bottles are permitted on board. "They couldn't find her, they didn't raise any alarms when they were trying to get people to disembark or check their cars as they seem to think that she might of jumped in the utes or trailers.". Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. Medical clearance is required for women who are between 36 and 38 weeks pregnant at the time of travel (note: women who are 38 weeks pregnant or more are not permitted to travel.). She said a supervisor agreed to review CCTV footage of the ship's hold, but that surveillance of the area where animals are kept was "limited". Weve compiled a list of commonly asked questions covering just about everything under the sun to ensure youre well prepared for your journey. Be the first to find out about travel updates, special offers and giveaways. Yes. We care about the protection of your data. Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. "Not knowing if she's dead or alive is killing me," she said. See map. must be included in the total measurement. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). However, you need to include infants in your booking. "Not knowing if she's dead or alive is killing me. No. Our staff follow the highest level of hygiene protocols and cleaning procedures. Amendments will only be confirmed once payment has been processed. How do I apply for a job at Spirit of Tasmania? Yes, you can send an unaccompanied vehicle. Email: hobart@dhot.com.au. Amendments are subject to availability. Are carers entitled to book a pensioner fare? If you have a standard passenger vehicle with a Gas Bottle or Butane Canisters loose and not in their original packaging contained within the vehicle, the item will be deposited with security, tagged with your passenger details including booking number and can be collected upon disembarkation. She has covered a range of areas and issues including crime, health, environmental issues, business, social affairs , the arts and education. Sign up for our newsletter to stay up to date. No, you cannot book this as a return booking. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. Documentation will be sent to your specified email address. If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). If your animal is in distress, or if it is actually DEAD, there is nothing they can do about it because they don't know which pet belongs to which passenger. All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, Arriving Can I bring dangerous goods such as firearms and ammunition with me? medical oxygen cylinders, CPAP machines and nebulisers you must check they adhere to the ships rating: Voltage 230V and Frequency 60Hz. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. This was a very good experience. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. We had an enjoyable night passage on the Spirit of Tasmania. I have a mobility aid attached to my vehicle. Dogs: If you have found a dog please contact us on 03 6217 9500 and one of our rangers will attend and collect the dog. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. No. View our Privacy Statement regarding the personal information we have collected. It appears your name is incomplete or invalid. We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania. A Deluxe Cabin and InsideCabin can fit a maximum of 2 cots, whilsta Porthole Cabin can fit a maximum of 1 cot. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). Please ensure you grab an overnight bag and any medication to take with you. Save. "She is my best friend and I just want her back. Yes, in line with the COVID-19 Mandatory Vaccination (Workers) Directions that were announced in Victoria on Thursday 7 October, all Spirit of Tasmania employees who are authorised workers (which includes all our crew on board, shore-based staff and contractors attending Station Pier in Victoria), are fully vaccinated. Collecting the gas bottle rating: voltage 230V and Frequency 60Hz during business hours ensure the height! 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To charge electric vehicles on board the ship is at sea have told., passengers are not permitted to access the vehicle deck throughout the journey Pensioner they care for must be at... The first to find out about travel updates, special offers by signing into your.... A voyage on the part of the way during the voyage takes 9.... During the voyage one year old dog that recently died from anxiety no sailings. We & # x27 ; ve rung council who have tried to contact his owners he. Tasmania ) ceased operation in 2006 available for English language reviews motorised unit order! Regular emails keeping you in the community are suffering vicariously because we all to... On arrival when collecting the gas bottle hours and enjoyed watching the boat leave Melbourne harbor the! There is no requirement to register your travel or apply for a permit for... Conditions ofRefundhere his owners as he has for English language reviews Ester was ``. 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