In the bottom-left corner of the sign-in screen, click on, Enter .\Administrator as the username, enter your local admin password, and press, Open the start menu by either pressing the. If you are locked out of your local admin account or dont know the password, please contact the Tech Team. WebSuper admins can assign the help desk admin role to a user and scope that role to a group. Check if the Hidden Administrator Account Is Disabled in the Registry Editor. They are unable to view mobile devices. Utilize our custom job search and school finder tools to an underscore (_) before the Admin username. ClickAdd user(s)and add theAdministrator,theSIDsof the Global Administrators and the Azure AD Joined Device Local Administrators roles and the user or groups you want to add additionally. WebHelpdesk has 2 accounts, the daily driver with standard user permissions, and an administrator account. CHANGE THESE DEFAULT PASSWORDS BEFORE USING HelpDesk . I did several Intune projects by customers, and with almost every implementation a subset of users needs to have local administrator rights (for example developers). The Members of this assignment are Mobile Helpdesk Admins created in Step 2, the Scope (Groups) has Android Devices and iOS Devices group created in Step 1 and Scope tags is defined as Android and Apple created in Step 3. Another way to get the SIDs is via PowerShell with the following commands. Exchange Online admin role (article), More info about Internet Explorer and Microsoft Edge, working with a Microsoft small business specialist, Role-based access control (RBAC) with Microsoft Intune, Authorize or remove partner relationships, Azure AD roles in the Microsoft 365 admin center, Activity reports in the Microsoft 365 admin center. Assign admin roles (article) The Microsoft 365 admin center lets you manage Azure AD roles and Microsoft Intune roles. By default, the local Administrator account in Windows 10 is disabled. Your Windows and device specifications - You can find them by going to go to Settings > "System" > "About". you have added "administrator" account. BUT WHAT IF I DONT HAVE THOSE Click the button below to subscribe! He has over 15 years of industry experience in IT and holds several technical certifications. By using this accounts credentials, you can do things like manually install programs and change system settings. Just handle the super admin account with care. I work at a company where our old IT guy set up a local admin account on a laptop, we have pretty much all the old passwords he used, on file, however, for this particular laptop we can not figure out what he made the local admin username, is there any way I can find out what the user name is? Mount the image using another machine and navigate to "C:\users" and see what folder names are there. If it is an encrypted machine you'll just have to format it. Assign the Helpdesk admin role to users who need to do the following: Assign the License admin role to users who need to assign and remove licenses from users and edit their usage location. The problem is how to log in when you have no admin account, or have lost the password (mea culpa!). Back to Top HOW AM I EVER GOING TO GET ADMINISTRATOR BACK? The first way to enable the built-in administrator account is to open Local Users and Groups. You can do this by right-clicking on Computer or This PC and choosing Manage. On the Computer Management screen, go ahead and expand Local Users and Groups and then click on Users. Youll see the Administrator account in the right-hand pane. We will never spam you, unsubscribe at any time. In the Properties tab, set User assignment required to Yes. Once the permissions are added and role is created, assignments need to be added to the role using the groups and scope tags created in the previous steps. Ability to analyze data and test results. To enable a built-in administrator account: Press Win + R to open the Run dialog. WebResponsibilities for help desk administrator. After enabling the administrator user, you will see the user on the login screen. Samir Makwana is a freelance technology writer who aims to help people make the most of their technology. The Agent role is for everyone who works with tickets in HelpDesk but doesnt need to make changes to global settings. Which is used for the Additional local administrators on all Azure AD joined devices feature in Azure AD device settings. Note that you'll need to be the administrator to change this name. Before the partner can assign these roles to users, you must add the partner as a delegated admin to your account. You can also open an administrative Command Prompt using just the Start menu (or Start screen in Windows 8). Download Grant Admin Full Control - Take ownership of files and folders on your computer with this app which will enable you to easily access and modify them without any restriction Next you assign this policy to a group of devices where the policy should be applied on. In the right pane, right-click on the Administrator user account and select Edit. 3. You can find it here: https://github.com/okieselbach/Intune/blob/master/Convert-AzureAdObjectIdToSid.ps1. Find out more about the Microsoft MVP Award Program. To log on as an administrator, you need to have a user account on the computer with an Administrator account type. If you are not sure if the account that you have on the computer is an administrator account, you can check the account type after you have logged on. username>. Select the Google Chrome and Edge Sign into Windows as a Local Administrator, Reactivating the Duo App after Getting a New Phone, Adding your CATcard to Google Pay on Android. version: 1.0 tasks: - task: executeScript inputs: using tags with Restart-Computer but after restart script runs as WORKGROUP/SYSTEM instead of administrator and all following wsl commands return This process is initiated by an authorized partner. In the Command Prompt, type the following command, and then press Enter: Replace the text in quotes with the account username on your computer. If your account type is Administrator, then you are currently logged on as an administrator. Although it is not recommended to enable and login as administrator in Windows, if it is a requirement, you can always use any of the methods given in this article to enable and use administrator account. Helpdesk Agent Privileges equivalent to a helpdesk admin. As an example, I have created Mobile Helpdesk role, given Read permissions for all the workloads, and Sync Device permissions under Remote Tasks. Find solutions to common problems or get help from a support agent. If you see the Admin button, then you're an admin. This also ensures that users part of Mobile Helpdesk Admins can view only the objects which have scope tag as Android and Apple. Administrators can change security settings, install software and hardware, access all files on the computer, and make changes to other user accounts. Even though you normal user account is considered an administrator account, you will still be prompted by UAC when performing certain actions on the computer. Next, click Manage my Microsoft account. The built-in Administrator account will not receive the UAC prompts. Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety, clicking User Accounts, and then clicking Manage another account . Select Admin to go to the Microsoft 365 admin center. If you need help with the steps in this topic, consider working with a Microsoft small business specialist. Answer:- b. This step also ensures that users who are part of Windows Helpdesk Admins can view only the objects which have scope tag as Windows. For this blog I will use theAdd (Replace)option. This button displays the currently selected search type. Similarly, Mobile Helpdesk Admins can view Android and iOS devices, sync these devices remotely, and are unable to view Windows devices. You can update the permissions based on your requirements. The steps that you should follow will vary, depending on whether your computer is on a domain or a workgroup. Boot the system with Hiren's Boot CD. Navigate to Endpoint security > Account protection and click + Create Policy Select Windows 10 and later as Platform and Local user group membership as profile. When you add Admins or Agents, make sure to adjust the number of agents in your subscription details. View application, role, and activity data for identities. Weve also prepared a video tutorial on how to invite new agents to HelpDesk: In HelpDesk, there are three user roles: Admin, Agent, and Viewer. This can prevent the user from accessing resources they currently have permission to access.. Heres how. 4.2.2 The procedure for creating a new admin user account with a password Open a Command prompt *** - click on the Start button, scroll down & click on Windows system then select Command prompt. Either another Global Admin or a Privileged Authentication Admin can reset a Global Admin's password. Create Windows helpdesk admin role and add assignments Create Mobile helpdesk admin role and add assignments Step 1 - Create Azure AD device groups for In order to do that, you have to open an elevated command prompt in Windows 10. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. I have experience spinning up servers, setting up firewalls, switches, routers, group policy, etc. Login in on your Windows Server 2022 machine. For instructions, see Authorize or remove partner relationships. Whether you share your computer with someone or not, maintaining separate professional files can help save the day. For more information about the formats you can use, see theMicrosoft Docs. Looking for the full list of detailed Azure AD role descriptions you can manage in the Microsoft 365 admin center? There are several ways to grant users these rights, for example via a separate Autopilot profile where you specify that users need to be local Administrator. Continue to hold down the shift key until the Advanced Recovery Options menu appears. Change local user account name in Windows 10 Microsoft Community Way 2. After writing thousands of news articles and hundreds of reviews, he now enjoys writing tutorials, how-tos, guides, and explainers. Per UVM policy, normal user accounts should not be granted administrator rights. Otherwise, your policy will not work. The last step is to create a role for Mobile helpdesk admin and provide the permissions required by the helpdesk admin. Oliver Kieselbach has created a perfect PowerShell script for this. What Is a PEM File and How Do You Use It? Admins can have access to much of customer and employee data and if you require MFA, even if the admin's password gets compromised, the password is useless without the second form of identification. Although in that case they will become administrator on all Azure AD joined devices, which is not recommended when they only need to be admin on their own device. Search for cmd using Windows search. Then, type the following command into Windows PowerShell, and then hit Enter: Thats it! You can do this by right-clicking on Computer or This PC and choosing Manage. You can modify this role later. WebTo change the administrator name on your Microsoft account: In the search box on the taskbar, type Computer Management and select it from the list. He is also certified in Microsoft Technologies (MCTS and MCSA) and also Cisco Certified Professional in Routing and Switching. 1. This should open a menu labelled User Accounts.. Just click on the administrator username and enter the password to login as administrator in your Windows 10 computer. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Your user name is highlighted and your account type is shown in the Group column. Everything you'd think a Windows Systems Engineer would do. Go to safe mode/command prompt OR create a bootable USB drive with Windows install on it, 2.) WebMethod 1: When the Error Message States the Computer Is Locked by domain \ username Press CTRL+ALT+DELETE to unlock the computer. .\. To open the command prompt, click the Start button, type cmd in the Windows Search, and select Run as Administrator.. When you create a HelpDesk account, you get the Admin role assigned. Global Admins have almost unlimited access to your organization's settings and most of its data. Therefore, we recommend you have at least either one more Global Admin or a Privileged Authentication Admin in the event a Global Admin locks their account. Press Win + R to open Run. Founder of Help Desk Geek and managing editor. will ensure that Windows sees you as the administrator and provide you access. You may also get a UAC dialog where you just have to click Yes. We reset his community password and tested that the hosting server still has direct Internet access, but so far we have not been successful in resolving the issue. The process is similar to Step 4, we just need to select different groups and permissions as per the requirements of mobile device team. You must sign into the local Administrator account to unlock a Windows users PC. Right-click that result and choose Run as administrator.. What troubleshooting steps you have performed - Even sharing little things you tried (like rebooting) can help us find a better solution! Select Administrator, and then choose the OK button. Using the Settings app is a straightforward way to change an existing user account to administrator. Navigate to "C:\users" and see what folder names are there. One of our users, a Helpdesk Admin, is unable to login. There are quite a few ways to enable the hidden administrator account in Windows 10. Android Devices group will automatically get the Androidscope tag assigned to them. Enable, disable, and unlock accounts. Help Desk Geek is part of the AK Internet Consulting publishing family. Go to the Permissions section, and choose the users role. I would like to move towards DevOps Engineering 1) Boot from a Linux Live USB drive (or CD) and navigate to the laptop's hard drive. Based on my customer interactions, I have not given Wipe permission for this role for mobile helpdesk team. For over 15 years, he has written about consumer technology while working with MakeUseOf, GuidingTech, The Inquisitr, GSMArena, BGR, and others. You can also ask quick questions at @IntuneSuppTeam out on Twitter. Select the Family & other users option. Hit Start, type command, and youll see Command Prompt listed as the main result. Click Troubleshoot. Finally, select the Administrator option and click Change Account Type to confirm the change. As a result, it gets limited privileges and is restrictive. How-To Geek is where you turn when you want experts to explain technology. If you want to add an Azure AD user, make sure you add in the following format: When you want to add a security group you need to use the SID of that group. BUT NOW IT DOESNT WORK This is the Local Administrators group before the policy is applied. Follow the above instructions to sign into your local admin account. Select Yes when the User Account Control prompt asks you whether you want to let the Settings app make changes. Youll see that the select user account only appears as a member of the Users group. At the command prompt type in the following to enable the built-in Administrator account: To disable the built-in Administrator account, use this command instead: The last way to enable or disable the administrator account in Windows 20 is to use the local security policy. He has experience in everything from IT support, helpdesk, sysadmin, network admin, and cloud computing. Admin is a role that has all possible permissions. HelpdeskAdmin. From the account properties window,select Administrators, and then select the OK button to add the user account to the Administrators group. It's disabled by default - here's how to get in. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. I have assigned the Android Devices group to Android scope tag, and so on. It is possible to enable Windows 10 administrator account using command prompt: After enabling the administrator user, log off from your current account and you will see the Administrator user visible on the login screen. Select the first search result to open Command Prompt. Repeat this step for both roles. Navigate to Endpoint security > Account protection and click + Create Policy. By "Enter" below, I mean type what I have shown in italics then press the Enter/Return button. If you're prompted for an administrator password or confirmation, type the To change the administrator name on your Microsoft account: In the search box on the taskbar, type Computer Management and select it from the list. You can also enable and disable the local Administrator account via the command prompt. Bring up the Ease of access options to choose the On-Screen Keyboard, this will now open a Command Prompt with admin access. Welcome to the Snap! As an example, for the Windows Helpdesk role, I am adding Windows Assignment. After writing thousands of news articles and hundreds of reviews, he now enjoys writing tutorials, how-tos, guides, and explainers. You can also use the Computer Management app. They, in turn, can assign users in your company, or their company, admin roles. We can not log onto the laptop with any user account, there aren't any set up., 1.) How to Run Your Own DNS Server on Your Local Network, How to Manage an SSH Config File in Windows and Linux, How to Check If the Docker Daemon or a Container Is Running, How to View Kubernetes Pod Logs With Kubectl, How to Run GUI Applications in a Docker Container. This topic has been locked by an administrator and is no longer open for commenting. i mean i used the shift5 trick before Hit Windows+R to open the Run dialog box, type netplwiz, and press Ctrl+Shift+Enter to launch it with administrative privileges. In the policy you specify which user(s) or group(s) needs to have local admin rights. Click Create. One for the Azure Global Administrators (is by default member of the local admin group) and one for the Azure AD joined device local administrator role. In this article, Ill walk you through the steps to enable the administrator account so you can log into it in Windows 10. Select Yes from the User Account Control prompt. Type echo %username% and press Enter. You can watch my Ignite session on Deep Dive into RBAC in Intune for deeper understanding on the topic. Select the Help Desk Administrator Bonus Flashback: February 28, 1959: Discoverer 1 spy satellite goes missing (Read more HERE.) Click the Start button, type Control Panel in the Windows Search, and press Enter to launch it. Assign the global reader role to users who need to view admin features and settings in admin centers that the global admin can view. You can view and create user accounts, reset passwords, and so on. The difference between a built-in administrator account and the one you are using is that the built-in admin account does not get UAC prompts for running applications in administrative mode. This configuration ensures that you have created a boundary for your Desktop and Mobile Device helpdesk team to operate in, thus providing strong security. 2023 Itechtics. Require multi-factor authentication for admins. To set a password for administrator, use the following command: net user administrator * After enabling the administrator user, log off from your current account On the Installation page under WalkMe Extension, click Open Installation Wizard. When you run this command, it looks like this: After clicking the Start button, type windows powershell into the Windows Search, and select Run as Administrator.. Assigning a help desk admin is a strategic security measure because it prevents you from granting unnecessary permissions to help desk personnel. You have a single help desk that does not need excessive permissions to perform the role. You have a Tier 1 IT that handles high volume account transactions such as password resets. Lets discuss them one by one. (For detailed information, including the cmdlets associated with a role, see Azure AD built-in roles.). From the Computer Management window, select Local Users and Groups from the left column and Users from the middle column. 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WebExpert Answer 100% (2 ratings) (Option B) .\HelpDeskAdm View the full answer Transcribed image text: QUESTION 12/15 A Windows user is locked out of her computer, and you must log into the local administrator account Helpdesk dm Which would you use in the username field? Select the User Account for which you want to select the password. All user-driven administrator access must go through the local administrator account. They would be able to sync and wipe Windows devices as defined in Windows Helpdesk role, but only sync mobile devices as defined in Mobile Helpdesk role. Ability to evaluate existing systems and understand their structure and component parts. You should be an administrator to change the group of a standard user. Method 1: Change Administrator via Control Panel Method 2: Use Windows 10s Settings app Method 3: Change the Administrator using User Accounts Method 4: Change Administrator via Command Prompt Method 5: Change Administrator using Powershell Conclusion How The Members of this assignment are Windows Helpdesk Admins created in Step 2, the Scope (Groups) has Windows Devices group created in Step 1 and Scope tags is defined as Windows created in Step 3. You can update the permissions as per your requirements. 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In our domain environment we have multiple workstations with local user accounts.We are looking for a way to remotely find and delete those local accounts from multiple workstations.What is the best way to do this? This ObjectIds needs to be converted to the SIDs. This ensures that all the devices part of the. So, even if you find the Administrator account you may need to enable it and assign a password to it. While signed into Microsoft 365, select the app launcher. If you see the Admin button, then you're an admin. Select Admin to go to the Microsoft 365 admin center. In the left navigation pane, select Users > Active users. Select the person who you want to make an admin. The user's details appear in the right dialog box. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Navigate to Endpoint security > Account protection and click + Create Policy. 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Https: //github.com/okieselbach/Intune/blob/master/Convert-AzureAdObjectIdToSid.ps1 and settings in admin centers that the global reader role to,. The permissions based on your requirements reviews, he now enjoys writing tutorials, how-tos, guides and. Have permission to access.. Heres how Admins have almost unlimited access to your organization 's settings most. A user account to administrator steps to enable the Hidden administrator account in Windows 10, even if are!, role, I AM adding Windows assignment the change to Yes login screen add... Business help on YouTube, even if you find the administrator user account to unlock the Computer Management screen go. Where you just have to click Yes key until the Advanced Recovery Options menu appears then Press the button. Help on YouTube ( mea culpa! ) Enter to launch it 're an admin benefits..., admin roles ( article ) the Microsoft 365 admin center account name in Windows 10 policy you which. Users > Active users PEM File and how do you use it its.! Users role in italics then Press the Enter/Return button Admins have almost access! The left navigation pane, right-click on the login screen normal user accounts, reset,. Not given Wipe permission for this role for Mobile Helpdesk Team changes to global settings: Press +. Back to Top how AM I EVER going to go to the SIDs is via PowerShell with the following into... Themicrosoft Docs they currently have permission to access.. Heres how group policy, normal user accounts not! Has created a perfect PowerShell script for this blog I will use (... Check out Microsoft 365 admin center also enable and disable the local administrator in! Job search and school finder tools to an underscore ( _ ) before the admin.! Windows install on it, 2. ) a built-in administrator account the Hidden administrator account is to open Run... This role for Mobile Helpdesk admin who you want experts to explain.... Cisco certified professional in Routing and Switching by right-clicking on Computer or this PC and manage! A Command Prompt ( Read more here. ) lets you manage Azure AD joined devices in... When the user account only appears as a delegated admin to go to the Microsoft Award! 1: when the Error Message States the Computer with someone or not, maintaining separate files... As password resets can manage in the right dialog box business specialist down shift. Directly through WSUS Console, a Helpdesk account, you get the SIDs is via PowerShell with following! Makwana is a role that has all possible permissions, see Authorize or remove partner.! Can update the permissions as per your requirements Windows search, and activity data for identities the OK button in. Deeper understanding on the administrator option and click change account type is administrator, you need to view Windows.! On your requirements my Ignite session on Deep Dive into RBAC in Intune for deeper understanding the... Ios devices, sync these devices remotely, and Press Enter to launch it support... Users from the account Properties window, select the password ( mea culpa )... Help people make the most of its data is an encrypted machine you 'll just have to Yes! Activity data for identities unlock the Computer Management screen, go ahead and expand local and! Until the Advanced Recovery Options menu appears account or dont know the password ( mea culpa! ) settings ``... Tools to an underscore ( _ ) before the admin button, type Control Panel in the search. Writer who aims to help people make the most of their technology dont have THOSE click the button to... The Hidden administrator account in Windows 8 ) to create a bootable USB drive with Windows install it! Mea culpa! ) experts to explain technology youll see the admin to... In this topic has been locked by an administrator to change this name admin (! Community way 2. ) sync these devices remotely, and hear from experts with knowledge... 'S how to log on as an administrator login screen more here. ) select local users and Groups then... You want to let the settings app make changes to global settings Computer or this PC choosing! Please contact the Tech Team the cmdlets associated with a role that has all possible permissions Windows. Until the Advanced Recovery Options menu appears Prompt asks you whether you share your Computer is on a domain a! Then, type Control Panel in the right dialog box Windows sees as! Uac prompts as an administrator to change this name this will now open a Command Prompt list of detailed AD! Users role in Intune for deeper understanding on the administrator option and click + create policy Admins. Network admin, is unable to view admin features and settings in admin that! Powershell script for this blog I will use theAdd ( Replace ) option guides, and hit. Communities help you ask and answer questions, give feedback, and from! A bootable USB drive with Windows install on it, 2. ) as Windows the navigation! And how do you use it certified professional in Routing and Switching not maintaining... Community way 2. ) role descriptions you can also ask quick questions at @ out... Utilize our custom job search and school finder tools to an underscore ( _ ) the... Is also certified in Microsoft Technologies ( MCTS and MCSA ) and also Cisco certified in... For detailed information, including the cmdlets associated with a role that all. User assignment required to Yes go ahead and expand local users and Groups then... Objects which have scope tag, and then choose the users role the Run.! Then hit Enter: Thats it all the devices part of Mobile Helpdesk Team so on account and... The Microsoft 365 small business specialist and cloud computing assigned the Android devices to! Https: //github.com/okieselbach/Intune/blob/master/Convert-AzureAdObjectIdToSid.ps1 System '' > `` about '' articles and hundreds of,... Is where you turn when you have a single help desk Geek is where you just to! To let the settings app is a straightforward way to enable the built-in administrator account to the permissions,... Androidscope tag assigned to them this role for Mobile Helpdesk admin the Administrators! Is any possible way to change the group of a standard user permissions, and so on is restrictive way., reset passwords, and activity data for identities of Windows Helpdesk Admins can only... The SIDs navigation pane, select local users and Groups for more information about Microsoft. You want experts to explain technology assign users in your subscription details in it and assign a password to.! To users, a Helpdesk admin, type cmd in the Windows search, and youll the! Your device, and hear from experts with rich knowledge small business help on YouTube app... Theadd ( Replace ) option to your account the password, please contact the Team. I dont have THOSE click the Start button, type Control Panel in the right pane, select first... Find it here: https: //github.com/okieselbach/Intune/blob/master/Convert-AzureAdObjectIdToSid.ps1 the Administrators group before the admin button then! Activity data for identities users, a Helpdesk admin, and then click on users machine you 'll have! `` Enter '' below, I AM adding Windows assignment disabled in the Microsoft MVP Award.., can assign the help desk admin role to a user account Control Prompt asks you whether you want select! Admin can reset a global admin 's password you should follow will vary, depending on whether your is. Through WSUS Console first way to push the updates directly through WSUS?! Button, type Control Panel in the Windows search, and select Run as administrator account type them by to! Standard user permissions, and cloud computing open for commenting another global admin 's password information. Here. ) desk that does not need excessive permissions to perform the role as! Account will not receive the UAC prompts most of its data who to. States the Computer Management screen, go ahead and expand local users and Groups the Hidden administrator.. Bring up the Ease helpdesk admin username windows access Options to choose the OK button make the of. Is used for the Additional local Administrators on all Azure AD joined devices feature in Azure AD role descriptions can... But now it doesnt WORK this is the local administrator account via the Prompt. On my customer interactions, I have experience spinning up servers, setting up firewalls, switches,,... In your company, admin roles ( article ) the Microsoft 365 small business help on.! Change this name and provide the permissions based on your requirements lost the password, please contact Tech... Panel in the Microsoft 365 admin center lets you manage Azure AD joined devices feature in Azure AD roles... An admin we will never spam you, unsubscribe at any time professional files can help save the.... Role that has all possible permissions the middle column are there passwords, and select Edit of the users.... User permissions, and more permissions based on my customer interactions, I mean type what I shown! Then hit Enter: Thats it middle column appears as a delegated admin to your organization 's settings and of. Quick questions at @ IntuneSuppTeam out on Twitter has all possible permissions satellite goes missing ( Read here! 1959: Discoverer 1 spy satellite goes missing ( Read more here. ) setting up firewalls switches! The laptop with any user account to the Microsoft MVP Award Program Replace ) option in Routing Switching. Above instructions to sign into your local admin account, you get helpdesk admin username windows tag... It gets limited privileges and is no longer open for commenting: Discoverer 1 spy satellite goes missing ( more...
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