The request was put in minutes before. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. . I still havent received my tickets. Theyve been, for refusing to provide compensation after canceled events. Just contact our Guest Services Team and we'll help you change the email address paired with your order. Takes no accountability for a time glitch that had us go to a show at the wrong time. The tickets I received are different from what I ordered. Save Now Previous Next In sept I reached out to vivid seats and asked them to reach out to the seller and get him to send me the tickets I got the same email from them we are working on it. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. Share your photos and videos with others to prove the truth of your words. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. A full-service national event ticket marketplace. Once the tickets are ready, an email with a link to download and print them is sent to the customer. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. . We always suggest practicing safe ticket shopping and management. I lost the email that contained the link to download my e-tickets. Shop at Vivid Seats: Billy Joel Concert Tickets starting at $83. If the event is canceled and you dont receive your refund, you should contact the Vivid Seats support team. $15. When an event is postponed, the company will only offer the voucher option. Explain your situation and why you wish to receive a refund. If, after investigation, we determine that the tickets you received are not for seats that are comparable to or better than the seats you ordered, we will either work with you to find suitable replacement tickets or issue a refund. Vivid Seats works through fans like you. Date of experience: February 26, 2023. We closely monitor all orders to ensure that every fan receives their tickets prior to their event, as promised in our 100% Buyer Guarantee. Nothing arrived. I explained that when I confirmed purchase there was a box that said "Row 16" on right of screen. His persistance about stating "this was an upgrade" completly sounded like he was trying to match these super secret hidden terms to cover themselves. The email made a vague reference to covid 19 but no definite reason was given. We were given multiple different messages from Vivid seats regarding the tickets. I bought tickets 2 months in advance. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. What happened? I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. The market price provided by Vivid was over $500 per ticket. . says they have a no refund policy unless the event is cancelled. A full-service national event ticket marketplace. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. This can be easily fixed! We will go over many things in the review, from promo codes, fees, customer service, refunds, and apps, and try to answer many of the questions that get asked each day. Can Vivid Seats purchase my tickets from me instead. 2021 Vivid Seats Ltd. All rights reserved. Help us improve this article with your feedback. What kind of scam is this? Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. Full refund and apology for lack of ticket delivery. Was informed that my 2 tickets would be sent via my email on the 20th a day before the game. I used them on a recent purchase. What types of tickets can I sell? Do I need to purchase a ticket for my child? How do I accept my Mobile Electronic Transfer tickets using the MLB Ballpark App? About Us; Staff; Camps; Scuba. I then I received an electronic transfer notification which I followed through on. These cards allow you to sign up for any free service without using your real credit card, and merchants cant tell the difference. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud. My friends and I attend several differant venues and purchase tickets online. Find the order you need tickets resent for, and click on "Tickets Ready". Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. What restrictions are there when using the Mobile App? These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. We're committed to getting you to the events you love more easily and more often. Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. is an independent online ticket marketplace based in Chicago, Illinois. I asked to speak to the manager, told me there was no one above him. what are soundcheck tickets. I cannot get a refund because the event was rescheduled (as opposed to cancelled) and when I try to resell the ticket on vivids site, they say due to the nature of this event (what does that even mean?) Yes! How do I change the pickup name for my order? The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. I have read many many complaints about the 'fake' guarantees. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. VividSeats is a legit ticket resale site saying on their site, "we have processed more than $1 billion in successful ticket transactions." Vivid Seats company started in 2001, but with this said Vivid Seats has over 990 complaints on the Better Business Bureau website. Also, VividSeats says all orders are 100% . Once tickets are listed, Vivid. My credit card was charged $328.30 that day. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Once the availability of your tickets is confirmed, youll receive an email with an estimated ship date. 27 febrero, 2023 . Vivid seats is a wikipedia example of Fraud and a morally bankrupt organization. If tickets have been sent to you, we recommend you should know and trust the person transferring the tickets to you. I received an email. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Here's the order I would have tried. 3 Select the "Profile" option on the left sidebar. Will I receive compensation if my event is rained out, postponed, or rescheduled? To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. IE, Hundreds of people are standing in front of you. What are Email Delivery and Instant Download tickets? Vivid Seats won't charge you to sell tickets but you will pay a fee for buying. Fro. You can buy Wrong tickets from Vivid Seats with confidence thanks to the Vivid Seats 100% Buyer Guarantee. Browse or search articles to find answers to your questions. It's a "live marketplace," meaning its prices are subject to the movement and fluctuation of the market. Click on "Get Tickets". Editing your profile will not update any current tickets you may have listed. This will surely increase the credibility of your complaint. I called immediately to clear this up and spoke to a very rude customer representative that said his name was Neil and that there are no refunds. They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. Frequent shoppers can use this Vivid Seats coupon to get 10% off $100 purchase of concert tickets, show tickets, theater tickets, and . The goal of the service is to simplify and improve the process of buying tickets. Vivid Seats has limited communication with event organizers and performing artists. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. Yes In most cases, tickets cannot be reprinted or reissued if they are lost or destroyed, so many ticket shipments require a signature as proof of delivery to t Tickets can only be delivered via the delivery method(s) shown on the event listing. If Vivid Seats don't refund bc they may think I did recieve & use the tickets, wouldn't there be proof somehow showing my tickets were scanned upon entry to the game? DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! Shipping, Instant Download, Email, & Mobile E-ticket Delivery. When an event is postponed, the company will only offer the voucher option. I purchased tickets to the motley Cre concert in Seattle in 2019. Will I get them before my event? Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. So with having to jump through hoops, not having anyone to talk to if things go wrong, and now seeing they charge 2 separate service fees I will NEVER use them again . Can I transfer my Electronic Transfer tickets to someone else? What do I do if my event is cancelled? Sorry we couldn't be helpful. Tickets to Aint to Proud Stage Play in West Palm Beach. Vivid Seats is a marketplace that fans can use to buy or resell the tickets to their favorite concerts, sports, and theater events. Are these higher-priced tickets better? directional bond example vivid seats tickets sent to wrong email. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. I ordered email tickets but do not have access to a printer. The total price was $1405.95. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Vivid Seats is an independent online ticket marketplace based in Chicago, Illinois. Use DoNotPay To Get a Quick Vivid Ticket Refund. The latter option can be used to purchase other tickets through the service. Toggle navigation swift kontiki for sale Livid With VividHow To Demand a Vivid Seats Refund. No. Sorry we couldn't be helpful. How can I become part of the Professional Seller Program? Vivid seat is not a reputable place to buy tickets. These seats sell for $35.00 each. I just want the Tickets I spent over 2 thousand of my hard earned money on. The name on my ticket is not mine. A full-service national event ticket marketplace. I never received my tickets but was charged for them. You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. What types can't I sell? Do Vivid Seats Offer Refunds for Postponed Events? Simply sign in and click "Print E-tickets" next to your event. Help us improve this article with your feedback. Ultimately, hung up on me. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Use them to avoid the scummy practices that some companies use to draw in customers. I did not get what I paid for. I've called many times, t. Can I cancel an order Ive already placed? I asked him how moving me back a few rows is an upgrade and he again repeated the internal team said its an upgrade so its resolved. I do expect a responce and an apology for this overcharge. . Every 5 minutes they'd come back just to say they are talking with their internal support team. 2021 Vivid Seats Ltd. All rights reserved. What are the requirements to list my tickets for sale? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. And, I will never refer you to any of my friends and family. 4 Select "Update Email Address" and enter your desired email address . I no longer wish to sell these tickets. Selling Tickets for Tennessee Vols Home Games. What do I do? Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. The 21st was spent on the phone trying to aquire our tickets. If your request is denied by the ticket reseller, you should file a complaint. only our *Volume Resellers* are allowed to re-sell tickets. Its going to give more credence to your chargeback claim. Support hours: 8a-5p CST. 100000 +. And in checking with the Keillor show I found that the show was not sold out! When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". Upon seller confirmation, your method of payment will be charged. Browse or search articles to find answers to your questions. If you dont have a printer at home, try reaching out to friends or family members who can help you out. We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. If you entered your email wrong or your shipping address, not to worry. what are soundcheck tickets. Special Delivery: Will Call, Local Pickup, On-Site Services, Paperless Delivery. Log into your Vivid Seats account and click the "Order History". I followed their next steps, and received an email "Electronic Transfer Delivered" but it was not a proper digital ticket, it was just an email confirming the delivery. A full-service national event ticket marketplace. Do tickets ever include additional perks such as VIP amenities? Cloudflare Ray ID: 7a1968a49986d5a4 Worst ticket platform that gives two sh*ts about their customers. Vivid Seats: When I purchased my ticket, I entered the wrong email address and I can't get my ticket. If you need assistance at any point while shopping for TSO tickets 2023, contact us directly, either online with Live Chat or by calling 866.848.8499.
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