This online course will instantly be free for you to access for 30-days. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. Make sure you have an up-to-date LinkedIn profile and seek out positive reviews from former employers and colleagues. BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. Interview Question Slide Deck This powerful bonus guide provides Richards insight on why the interviewer is asking YOU this question, the Q6. Q10. BT STEM Crew is a new digital education programme for 11-16 year olds. Get started by setting up a Google Alert for BT. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Thanks so much for making these. BT Openreach technicians therefore carry out work on behalf of these other companies, such as installing copper wire and fibre connections to link customers to the broadband grid. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Thanks so much for making these. Sent to your email inbox within seconds of your order being placed. TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. scp.async = true; Sometimes things happen while we're building the new network which delay us. Expert responses that you can use during your interview. 4 answers. This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ Still not convinced? These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. The EU would be unlikely to grant permission to fully break up BT and Openreach a fact which is highly likely to have influenced Ofcoms decision to keep Openreach within the company. If you are interested in a career with BT (Openreach)? HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. All of our products and resources are protected by our 30-day no questions asked money back guarantee. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Still not convinced? Thirdly, our interview guides and training just work. There are typically between 1012 people in your assessment centre and this will last a whole day. THANKS Richard . Thanks a lot! OPENREACH ENGINEER Interview Questions and ANSWERS! I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. Why should we hire you to work at BT? Text_Color: '', Q17. How and what were the lessons learned? Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! What do you know about the structure of BT? Q8. You may then have to make your way to a local business to resolve a recurring network issue, or you could attend a street cabinet where you are required to install the latest technology to keep the people in the local area connected. Uploading your CV helps for an easier process when applying for jobs. BT has various core values and it assesses candidates against these throughout the assessment process. Where do you see yourself in five years time?Q. Full Suggested Answer & Detailed Response, Question 9, Tell me about something (like a project) that youve done and youre really proud of. WikiJob 2007-2023. All rights reserved. The answers to the FULL LIST of interview questions featured on this page. What forces are influencing the industry? (With Examples) How to answer "Why do you want to work here?" Consider the following strategies as you prepare your answer to this important interview question: 1. BT STEM Crew is a new digital education programme for 11-16 year olds. Why do you want to work for BT Openreach. Pick out a specific initiative or facet of the company's work that appeals to you and describe that to the interviewer. No its just an Openreach box, it has nothing to do with BT Retail. Q12. Full Suggested Answer & Detailed Response. This website uses cookies so that we can provide you with the best user experience possible. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. What skills are needed to demonstrate good customer service? Why do you want to work as an openreach engineer? Tell me a time you had to work with a difficult co-worker.Q20. At BT, we take great pride in putting the needs of the customer first. I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. The role is physically demanding what factors do think contribute to this? Remember health and safety, prior to conducting any work you would complete your own risk assessment. Circuit Board x1. That way youll always have the latest updates sent to you. 2023 PassMyInterview.com. What did it involve? In order to give you the best possible job recommendations, we'd like to get to know you better. Learn more. Tell me about a time you had conflict at work? Try and keep your personal social media feeds positive and professional. So there is no risk. Tell me what you know about Health and Safety. Im on step two ! The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. PLUS BONUSES Do you have questions for the panel? Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. Thirdly, our interview guides and training just work. Minimal accessories should be worn. Most candidates will sit a Kenexa numerical reasoning test, which will assess your ability to understand and apply numerical data. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. If you purchase through links on our site, we may earn a commission. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. txt, pdf). } ); Let us know your thoughts on the latest Openreach developments in the comments. Q16. Why do you want to work as an openreach engineer? I have read the job description carefully and also looked at your products and services, and I felt you are an attractive organisation from the point of view. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. Q. Whats your best quality?Q. Now you need to prepare. Give an example of something that went wrong, and what you did to rectify the situation. Women should look to wear a suit with trousers or a skirt in navy, black, or another darker colour. What are your strengths and weaknesses? Also make sure you read more broadly about the company. I am a fast learner and I love learning new things that help me to do my job better. Thats the end of your Openreach Engineer job interview. If you are an employer and interested in working with VERCIDA to promote your diversity and inclusion initiatives and attract the best candidates, please call 02037405973 or email [emailprotected] for more information. Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! IAB_Category: 'IAB1', Giving back and volunteering is a significant part of my own personal values, and I remember . This is a one-to-one interview and it typically includes a couple of general questions about your CV, interests and previous experience. Why do you want to be an Openreach Engineer? Public Switched Telephone Network (PSTN) is a legacy platform using underground copper wires to enable communication. What do you like about them? This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. Daniel Hughes on LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. PlacementID: 'plte5ygLBZuT8RrDXzB', Why did you choose your university course? Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. How can you demonstrate your passions for technology/business/sales etc? Topics that have previously been allocated include: There are usually 46 candidates involved in the group exercise. We are using cookies to give you the best experience on our website. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. Do you think that BT could tap into these trends success? I went today and got the job on the spot! Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). Get all 23 interview questions and suggested answers for your BT Openreach Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). As most of the time is spent in the workplace, the majority of training takes place on the job. I just wanted to thank you so very much. Take the time to ensure that you meet the eligibility criteria here, as your application will not proceed if you do not and you will have wasted your time. Your questions and answers helped me tremendously to land my first Tech job. Q2. You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. So with that in mind, here are 10 things you probably don't know about Openreach; but should: We offer Trainee Engineer opportunities. Q19. You can use a 3D printer and 250 resin to acquire Tech Mesh . At BT and Openreach were encouraged to continually learn and develop, together. The complaint steps literally saved me for my interview earlier, thank you!!:). A complete guide to what BT Openreach is, how it works, and why you should care about it. This means that every time you visit this website you will need to enable or disable cookies again. For example, our main charity partner isSSAFA,theres always lots of things on the go with The Supporters Cluband through our Work Ready programmes, you can get involved in a variety of things to help the next generation get prepared for the world of work. How did you convince others? Q23. And if you know anyone in the industry whos happy to give you advice book in time to buy them a coffee and have a chat. Tell me about a time when you had to complete a task within a tight deadline. Q18. To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Full Suggested Answer & Detailed Response, Question 8, We help close the gap. Wow, you give by far the best advice. (worldwide success stories from our YouTube community! Q13. How would you resolve conflict in a team? All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. If you cancel before the 30-day trial ends, you will not be charged. Accelerate your preparation and success today! If you disable this cookie, we will not be able to save your preferences. Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Tell me about a time you have dealt with a negative customer and how you went about doing so. Batteries x1. When have you given back to the community? Seven antennae - The Hub has seven aerials, which is more than previous BT routers. How would you manage a difficult stakeholder or client? What are the latest trends in technology? 61% of frontline managers say there's a disconnect in communication with head office. With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. Explain the steps in this cycle and how you implemented them. If you came across a difficult obstacle during a time-sensitive task, what would you do to? I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. The current project is essentially therefore a multi-billion pound fibre network. Thank you so much! Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. Take time to answer each in detail. Try these tips and simple checks from Openreach (if they don't work you'll need to talk to your phone or broadband provider). Q17. Full Suggested Answer & Detailed Response, Question 2, Yes! Finally, we have eliminated all risk for you. Why do you want to become a BT Openreach Engineer? Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! Describe a situation when you had to deal with ambiguity? Do you have questions for the panel? Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. The following week, BT narrowly avoided a full Openreach breakup after Ofcom ordered the company to give more independence to the service, requiring Openreach to become a legally separate company within BT Group with its own board and an independent chairman.