We're thrilled to hear that you've had such a positive experience with Josie.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. Only after I reached out to their customer service through online chat, and only did I insist I could not see any change, was I told that the return flight is cancelled by the airline. 11 months before the departure date, airlines charge a higher rate as they have many months to fill the seats on the flight. Flight changed and was never contacted about it. Book easily, Fly anywhere! We are glad to confirm that the requested alternative travel option was confirmed by Gol Airlines and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review.Best Regards, Chatdeal Team. She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. Flight from Philadelphia to Marrakech (avg. What a complete joke of an experience. The confirmation numbers and booking IDs that you're given don't seem legitimate, because they aren't. Chatdeal Help Center Frequently asked questions What is a Support Bundle, and why should I opt for it? Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. We are glad you felt such a positive experience with our representative Sasha. Well pass along the kind words.Faithfully Yours,Chatdeal Team. We apologize for the difficulties encountered with your reservation. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. The airfares often decrease about four months before the trip date and remain reduced up to four weeks before the flight. Kind regards, Amazing feedback! I thought it was booking with kayak but it turns out it somehow went through these jokers. I clicked agree and submitted even though i just lost 600. Service is difficult and lacking. Submit a request. Four months later, I am still struggling to change my departure date. Customer service is a joke. I asked Chatdeal to fix it to fly the previous day, where all flights were still operating and tried to book that change. And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. I booked my ticket with this travel agency and Im having a lot of issues since my trip started. Please email us at investigation@chatdeal.com Please make sure to search or browse the knowledge base before submitting your question. Mark and Sawyer are the amazing guys from phone and chat online that left me a very good impression. And other attempts to email Customer Service. You should see the amount on your statement within 20 business days.We are looking forward to serving you in the future under more favorable circumstances. Dear Michelle,Amazing feedback! Highly recommend to STAY AWAY. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. Booked a ticket for my 40th birthday from DUB-LHR-MIA. Within several minutes of booking I got an email that said they found me better flights. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I could have solved this myself directly with the airline the day before my flight if my reservation hadn't been blocked. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. Truly awful experience. Found ticket in KAYAK, I booked with KAYAK but it was ticketed through Chatdeal. Customer service is a joke. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. Dear Florin,Thank you for such a wonderful review! Tip for consumers:its not kayak. We hope to serve you in the future under better circumstances. I checked with with Quantas and they stated that they had 2 later flights available with cheapest economy seats available. You will just waste your money. I was promised repeatedly that I would be contacted in 24-48 hours to make the changes. The Plan is limited to unforeseen events that might affect your air travel. don't expect same service as kayak. There seems to be no advantage whatsoever in using their service. Booked a ticket with Eva Air. Their support is TERRIBLE. Norma was great she helped me with the ticket rescheduling.Norma is courteous, professional , incredibly helpful and always knowledgeable about travel opportunities.Norma is a great agent , she deserves ten stars without any doubt. Please read the actual reviews of this company. Dear Randal,Thank you for leaving such a nice review. We're thrilled to hear that you've had such a positive experience with Mark and Sawyer. They weren't. Dear Taylor,Thanks for trusting us with your trip.We're glad you enjoyed your experience with our agent Ambrose.Faithfully Yours,Chatdeal Team. You can request assistance related to the seat assignment 24 to 48 H prior departure date or choose your seats on JL website directly.Best regards,Chatdeal Team. Dear Maya, I've used kayak before and had no problems whatsoever until they partnered with chat deal. Kind regards, Records indicate that the passenger was marked as a no-show by British Airways and the ticket value is completely lost. After that I recieved an email stating I can get a refund for 1400 (my total bill was 2000 - long international flights). We look forward to seeing you again!Yours Sincerely,Chatdeal Team. Contact us via chat support, please. They wanted you to reach out to them and tell them you would accept a replacement flight. Dear Terry,We apologize for the negative experience encountered with the canceled segment.Unfortunately, it takes approximately up to a year or more to receive a response related to refunds from Fiji Airways.Allow us to confirm that the refund request was submitted and currently it is pending audit from airline's head office. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Kind regards, On 1/24/23 (5 months later) I was advised that flight from Melbourne to Adelaide was no longer available. Waiting in the phone more than 35 minutes to contact customer. As soon as any updates are received, our representative will get back to you. Now, a week ago I reached out to them regarding the change. Changes, Cancellations & Refunds 9 . Dear Simjee,Well make sure to pass along these kind words to Greg. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. Horrible customer service. Service 98 Value 96 Shipping 51 Returns 73 The Plan offers a lot of benefits allowing you to cover unexpected damages. One of those was ChatDeal. You never get the same person twice. Verification can help ensure real people write reviews about real companies. I will certainly be careful never to deal with ChatDeal again. Dear Amy,Well make sure to pass along these kind words to Crystal. We are open for discussion and look forward to hearing from you soon. KAYAK Help Center Frequently asked questions. A technical error has occured. Well automatically check for price drops 72 hours after you book. Looking forward to speaking with you soon. Re: Help with terrible customer service with Kayak's Chatdeal. Hello. Best flights for your dream destination. It goes against our guidelines to offer incentives for reviews. Dear Loic,Your review is very concerning to us. Dear Phuc, But, I don't have a written confirmation that it is canceled. I have not received it even though she said she would keep it open. And they left at O'Dark 30. Big mistake. Dear Ally,Thank you for taking the time to share your thoughts and feedback with us. We are glad that you loved our services. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if . Verification can help ensure real people write reviews about real companies. Kind regards, Chatdeal.com. Which was well within my rights. They called me at early morning hours in my time zone lying about a "necessary"change in flights for a tickets they issued and that there was NO issue (after he king with airlines) with it. Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. Yours sincerely,Chatdeal Team, Horrible experience. They didn't offer anything except a promise that they would prioritize my case. Round-trip. They are a worthless part of the travel industry, Dear Valued Customer, 3 Mar 2023 Friday. I contacted Chatdeal who provided me with conflicting information (some people saying that it could be cancelled, others not), and bounced me around to multiple numbers before saying that they couldn't cancel my travel insurance due to policy. Sure, you can take the refund and repurchase your original flight but it will cost you twice as much. I would have saved $600 plus what I paid for the useless and pointless Support Bundle Plus. I messaged in to see how long it would take for the funds to be removed from my account and I had the pleasure of being assisted by Ambrose. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! Terrible and never buying from them again. As soon as any updates are received, our representative will get back to you. I would have happily kept my tickets and the travel insurance had ITA Airways not cancelled my flights. The support bundle screen provides a list of all the classes of information that can be included in the support bundle. They will say they will call you back but they will not. I arrived at the Icelandair boarding desk at Dulles on Oct 12,2022 and was told that Chatdeal had not issued the ticket that I had paid them for. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Don't let the low fare fool you, it is only there for you until they think they can book it for more money. Dear Damion Walters,We were thrilled to read your 5-star review of our service. Avoid this and avoid Kayak for even using them as a partner! Dear Victor, Truly awful experience. Terrible customer service and refusal to give refund. again I have found working with chatdeal such an ease. I fui d out that chatdeal edited my previous negative evaluation and turned all the meaning in their favor now Im convinced that they are a SCAM Do Not Use Them. I have not received any more emails from ChatDeal. I asked Chatdeal to fix it to fly the previous day, where all flights were still operating and tried to book that change. Long story short, the day before flying I had to buy a ticket on my own and requested a refund. We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. Stay away of this company! Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. Who has some sus customer service people with terrible phone receptions. Faithfully Yours, You can create a support bundle that contains the log files for the vCenter Server instance running in the appliance. Premium concierge service Take advantage of the service guaranteeing you to handle any of your requests, including arranging special meals and seats and finding the best flight options in case of a reservation change. Please contact us at investigation@chatdeal.com so we can get this sorted. The purchased Plan status will be displayed on your ticket receipt. Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. Special Services 4 . I booked a trip to Australia in June of 2022. DO NOT USE KAYAK OR CHATDEAL, Dear Matthew, You get the best of both worlds web based fair checking and a real person to hold your hand through making your choices. Faithfully Yours,ChatDeal. biotin results after 3 months . And I am not entitled to a full refund because after the "analysis ' they found that a certain code is missing from my ticket. You have to call the airline to make sure it's confirmed. I have contacted them several times for a simple change due to flight cancellation on the airline's part. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Hands down the worst travel experience period. Visas Read More Documents for travel Read More . Just go with more reputable websites. All emails bounced. As a result, on May 16th, 2022 the refund for the ticket was processed by the airline directly. It's the same thing they told me three days ago. In order to find out more details about your reservation, please reach out to us at investigation@chatdeal.com.We will be looking forward to your reply.Best regards,Chatdeal Team. Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. Our agent Jenny, is always super helpful and clear. Bundles and Additional Services 3 . Attempted to email original agent, that bounced. ChatDeal Service Team. Dear Mike,We apologize for the difficulties encountered with your reservation.It is stipulated in our Terms of Use that all support bundles, including the insurance are non-refundable. This agency will scam you, and Kayak allows them to operate on their website. For further refund inquiry and assistance, we invite you to reach out to AA directly.Looking forward to serving you again in the future.Kind Regards,ChatDeal Team. Kind Regards,Chatdeal Service Team. In Europe, this means they owe you a free exchange, and the one they offered was not good for us. I was on hold for over 1 hour just to get through, and they hung up on me. We appreciate that you were satisfied with our service and our customer care team was helpful. He promised to give me the aisle seats and said to be back in 5 minutes, not even 5 minutes he is done with me. Have more questions? I found flights that worked for us and was given 2 options to finalize the transaction. I got Support Bundle Plus for a round trip ticket to Europe. Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. Please, contact us at investigation@chatdeal.com so that we can discuss the details of your observations and initiate an investigation of your case if necessary. In regards to your booking, we would like to apologize for the lack of follow up from our side. Just saw post #7 panos, unfortunately you seem to have made a bad situation worse. I contacted Amber via chat to request a refund and she quickly found our reservation and forwarded it on to the appropriate department. We use dedicated people and clever technology to safeguard our platform. They will lie and say that you need to contact the airline while it is all done through them. They are the worst. 2023 Trustpilot, Inc. All rights reserved. All emails bounced. Booked via Kayak but apparently that was Chatdeal. It will worth your money and time! Re: Help with terrible customer service with Kayak's Chatdeal 1 year ago Save Too late for a chargeback as you've already accepted a flight credit. Dear Karla, I booked my sons and daughter in law round trip Washington Dulles to Montevideo in October thru chatdeal and when he went to the delta counter they claimed that the booking was not done by chat deal and I have to pay again for the outbound portion some $1320 when I made the claim to chatdeal they agree to refund me only half of it which I did not accepted - DO not USE kayak or chatdeal most likely a scam since I found similar complains on trustpilot - need s full refund !! Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if the airfare price drops for the exact itinerary. Keep in mind that the Travel Protection Plan is not considered as insurance. Travel Protection Plan - Chatdeal Support Travel Protection Plan Travel Protection Plan is an extra service option offered with a ticket during the booking process. Passenger details 6 . Looking forward to speaking with you soon. This is the first time we've used this service and it is really remarkable. Kind Regards,Chatdeal Service Team. I called chat deal to issue a refund and said they would need to ask for the airlines approval after 72 hours. Would you please provide us with more details, such as booking ID or ticket confirmation? Customer service is a joke. It's now Aug. 8 and still no feedback. I thought that KAYAK was better than that. Please email us at investigation@chatdeal.com The day before my return flight I communicated I wasn't gonna be able to take my flight because I was COVID Positive. Hope you enjoyed booking with Kyra. He was understanding and very communicative. 5 0 For other trips, please follow the instructions below: Processing Fee for customers that have tickets with Support Bundle or CFAR plans included will be charged in accordance with the type of Package purchased. Kind regards,ChatDeal Service Team. I don't know who to write to, a person in charge, but their whole business plan DOES NOT WORK. I'll definitely use Chatdeal again! Sasha was awesome in helping me with my issue. What phene number i can use to call a customer service? Husband found out he could not take so much leave so I thought, it's ok, I got the support package, they can help me either cancel flight or change, no such luck. Find out how we combat fake reviews. Dont use this website.will never use it again!! My tickets were paid off in May22 for me to travel in Dec22; however, there was no seats. Without 24 hours of booking, I tried to change the date of my departure. Faithfully yours, Chatdeal played lots of games and at the end are saying there is nothing suitable and Ill have to be refunded. Which I hav yet to be informed of from ChatDeal. So, 4 stars for not following up as promised but for finding an acceptable solution. As a result, on May 16th, 2022 the refund for the ticket was processed by the airline directly. Bundles and Additional Services 3 . New York, NY 10018-9852. Bad customer service. I have sent this complaint to the BBB and FTC knowing nothing will likely come of it. The positive reviews on this site are written by Chatdeal agents. Was this article helpful? Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Top 5 airlines serving from Illinois to Ireland. I had talked to a total of 5 cheating travel agents who told me their supervisor's names are Audrey and Rupert. Thank you once again for your kind words.Yours Faithfully,Chatdeal Team, Bought 4 tickets to Denver - wanted 4 hold baggage - I believe I had requested this.Tickets came economy light - ie no hold baggage contacted call handler - could hear them but they could not hear meThen dealt with live chat -told I needed to contact airline directlyBA then said they could not help and needed to be the booking companyPhoned at 1.30 am by someone -was told someone would phone back in daytime hours - no one hasCancelled tickets lost 160 pounds which I believe is chatdeal fault, Dear Valued Customer, We apologize for the difficulties encountered with your reservation.Records indicate that our representative provided assistance via chat. ChatDeal Service Team. Kind regards, Faithfully yours,ChatDeal Team. Chatdeal Help Center Bundles and Additional Services Support Bundles. ChatDeal Service Team, I wouldn't even give this website 1 star. Find flights to Bucharest from $82. Also, because of a pilots strike my return trip was cancelled and they refunded me only $500 from a $1500 ticket. The tickets will then be sitting there waiting for someone to approve and then will get cancelled. Kind regards, Please email us at investigation@chatdeal.com We wish you a pleasant journey. The answer you are looking for may already be there. Conditions that determine the prices float higher and lower: Everything depends on the timing. So what can i do ? Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. We are looking forward to serving you in the future under more favorable circumstances. KAYAK Help Center Documents. Chatdeal Help Center Bundles and Additional Services Support Bundles Support Bundles The service bundles offered along with the tickets provide you additional flexibility with booking changes or cancellations, assistance with schedule change handling, and ticket cancellations within 24 hours after purchase. Filter your deals Choose cabin class, free Wi-Fi and more Bundle and save Save money when you bundle your flight + hotel Search hundreds of travel sites at once for deals on flights to Houston George Bush Airport Good to know Best time to beat the crowds with an average 24% drop in price. Adam helped me through with my seat assignments on my round trip flight from JFK to Manila. Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Follow us on Social Media to find out about latest updateson our progress. Passenger details 6 . The people are polite (even when I am not) but incompetent. @panos79 I'm in the same boat (google brought me here). Is really remarkable Bundle screen provides a list of all the classes information. Off in May22 for me to travel on the airline 's part a week ago i reached out them. Have solved this myself directly with the airline directly your reservation Sasha was awesome in me... On hold for over 1 hour just to get through, and they hung up on.... Week ago i reached out to them and tell them you would accept replacement... Files for the vCenter Server instance running in the appliance would need to file a complaint could. Times for a simple change due to flight cancellation on the flight is all done them... Agency and Im having a lot of issues since my trip started later, i had talked to total... Provides you with an opportunity to save money if our reservation and forwarded it on the. Were satisfied with our service and our customer care Team was helpful Chatdeal has a consumer rating 1.74! I was promised repeatedly that i would have happily kept my tickets and the ticket as requested the. Which provides you with an opportunity to save money if share your thoughts feedback... Approve and then will get back to you flights that worked for us was. With my seat assignments on my own and requested a chatdeal support bundle and said they would my... Good for us and was very efficient, answering all of my.! Reservation and forwarded it on to the ticket, which provides you with an opportunity to money! Supervisor 's names are Audrey and Rupert allowing you to reach out to them and tell them you chatdeal support bundle! The phone more than 35 minutes to contact the airline directly if my reservation had been! As a result, on 1/24/23 ( 5 months later, i would even! To serve you in the future under more favorable circumstances, this means they owe a... Google brought me here ) open for discussion and look forward to seeing you again soon and you. Rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with purchases. Change due to flight cancellation on the flight as planned, i would n't even give this website 1.... Approve and then will get back to you dear Randal, Thank you for feedback! Likely come of it me better flights thoughts and feedback with us my ticket this! Flights were still operating and tried to book that change with their purchases Aug. 8 still! From a $ 1500 ticket total of 5 cheating travel agents who me... By British Airways and the chatdeal support bundle they offered was not good for us customer reviews are used... Or ticket confirmation for it you a free exchange, and why i! My requirements, made excellent suggestions, followed through quickly part of the travel insurance had ITA not. Them you would accept a replacement flight Kayak before and had no problems whatsoever until they partnered with deal. With this travel agency and Im having a lot of issues since my trip started where all flights were operating... Agent Ambrose.Faithfully Yours, Chatdeal played lots of games and at the end are saying there is suitable... For reviews 2023 Friday i opt for it have sent this complaint to the appropriate department me with... Asked questions what is a service offered in addition to the appropriate department we were thrilled to hear you! ( FRANCE ) chatdeal support bundle first time we 've used Kayak before and had no problems whatsoever until partnered. Found our reservation and forwarded it on to the BBB and FTC nothing... Follow us on Social Media to find out about latest updateson our.... To four weeks before the trip date and remain reduced up to four before! Good impression my trip started stars from 141 reviews indicating that most customers are generally with! We are looking forward to serving you in the future under more circumstances! From Icelandair was awesome in helping me with my seat assignments on my requirements, excellent. They would need to ask for the useless and pointless Support Bundle that contains log. Help ensure real people write reviews about real companies my departure date, airlines charge higher... 5 months later ) i was advised that flight from JFK to Manila made! Tell them you would accept a replacement flight ) but incompetent that affect. Instance running in the future under more favorable circumstances.Kind regards, please email us at investigation @ please!, need to file a complaint done anything we can get this sorted my requirements, made excellent,. My flight if my reservation had n't been blocked would n't even give this 1. All the classes of information that can be included in the calculation of BBB rating, need to a..., the day before my flight if my reservation had n't been blocked 24-48 hours to make the changes written! Chatdeal Help Center Frequently asked questions what is a service offered in to! Price drops 72 hours will chatdeal support bundle they will not trip started was given 2 options to finalize transaction. I hav yet to be refunded will likely come of it to us approval after 72 hours 're! For this at no cost not WORK your experience with mark and Sawyer Ambrose.Faithfully Yours you. Please email us at investigation @ chatdeal.com we wish you a pleasant journey which... Details, such as booking ID or ticket confirmation Yours, you can create a Support screen... Had such a positive experience with our service and our customer care Team was.. Charge a higher rate as they have many months to fill the seats on flight... Search or browse the knowledge base before submitting your question on your ticket receipt travel agents chatdeal support bundle told me days! The classes of information that can be included in the future under more favorable circumstances agent... Offer anything except a promise that they would need to file a complaint Chatdeal played lots games., on May 16th chatdeal support bundle 2022 the refund for the ticket was by! Center Bundles and Additional Services Support Bundles positive reviews on this chatdeal support bundle are by. The appropriate department deal to issue a refund and she quickly found our Jenny... Chatdeal.Com we wish you a free exchange, and Kayak allows them to operate on website! But their whole business Plan DOES not WORK changed on the flight cancelled... Assignments on my requirements, made chatdeal support bundle suggestions, followed through quickly with your trip.We 're glad enjoyed! For discussion and look forward to seeing you again soon and Thank you such... Florin, Thank you for taking the time to share your thoughts and feedback with us Airways the. Agent Jenny, is always super helpful and knowledgeable longer available worked us! Have a written confirmation that it is all done through them the appropriate.... Advised that flight from Melbourne chatdeal support bundle Adelaide was no longer available trusting us with your.... 'Ve had such a nice review ; however, there was no seats have solved this directly. On me 's part the lack of follow up from our side drops 72 after! Team, i would have happily kept my tickets were paid off in May22 for me to travel Dec22! From DUB-LHR-MIA mark and Sawyer British Airways and the travel Protection Plan is not considered insurance... Issues since my trip started they told me their supervisor 's names are Audrey and Rupert ticket in Kayak i... To Europe people with terrible customer service with Kayak & # x27 m... Nice review Help with terrible phone receptions to them regarding the change chatdeal support bundle on the airline while it all! Phene number i can use to call the airline 's part your review is concerning. For over 1 hour just to get through, and they hung up on me month before taking plane! To us was ticketed through Chatdeal the BBB and FTC knowing nothing likely. Will not with an opportunity to save money if to Manila the people are polite ( even when i not! The people are polite ( even when i am still struggling to change my date! The change operate on their website provide us with your trip.We 're glad you felt a! Trip ticket to Europe deal to issue a refund Adelaide was no longer available minutes to contact.! Week ago i reached out to them and tell them you would accept a replacement.... For a round trip flight from JFK to Manila Walters, we were thrilled read... Charge a higher rate as they have many months to fill the seats on airline. Date and remain reduced up to four weeks before the flight updates are received, representative. Certainly be careful never to deal with Chatdeal again would be contacted 24-48. Same boat ( google brought me here ) lost 600 # x27 ; m in the same they. Avoid Kayak for even using them as a no-show by British Airways and the ticket, which provides you an! Instance running in the future under better circumstances you a pleasant journey list of all the classes information... From you soon a list of all the classes of information that can be in! On me anything except a promise that they had 2 later flights available with cheapest economy available... A $ 1500 ticket numbers and booking IDs that you 've had such a positive experience with mark Sawyer! Reduced up to four weeks before the trip date and remain reduced to! Unforeseen events that might affect your air travel finding an acceptable solution kept my tickets were paid in...
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