regal customer service hours

(For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Distance: 24.27 miles. RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers How will Regal communicate with me regarding my Subscription? Hi, I went to the movies today and there was eleven previews before the movie, I mean really? Yes, after the expiration of your three-month or one-year (as applicable) initial term. However, at all times you must have a valid Payment Method associated with your Subscription (including if, when you enroll, you pay your Subscription Fees with a gift card). You just have to pay a surcharge for premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP) and eligible movie event showtimes (e.g., marathons, double features and fan events). Please review our Unlimited Subscription Program Rules (Subscription Rules) for more information. Security issues have become a daily part of our lives in America. Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. Yes! Reservations may be made via the App. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Check Movie Club Credit Balance. Not all ticket types are available for all performances. Regal may cancel your Subscription for convenience at any time by notice to you. For information about refunds, please see Section F.4. Please note that except for cancellation by you in certain limited circumstances described in Sections F.1(b) or G.1(b) of the Subscription Rules, your Subscription cancellation will not take effect during, and you will be responsible for all Subscription fees for, the three-month or one-year (as applicable) initial term of your Subscription. Customers are the ones who make it possible for Fandango to exist. You can visit your local theatre to find their specific pricing policy. If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. No. Reservations can be made via the App. ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. Soliciting or loitering on Regal Entertainment Group premises is not allowed. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Sign into your Regal Crown Club account. You can! Kennesaw, GA 30144 (833) 734-2510 Like us on . Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. There is no fee to enroll or participate in a Crown Club Account. We are a family owned dealership in. You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. Gift cards carry NO expiration date or dormancy fees. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. What if I want to use my Subscription to see movies other than in 2D or special movie events? Subscription fees are set forth in the App (Subscription Fees). Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? Yes. Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. Where is it? Movies playing at Participating Theatres will be determined by Regal in its sole discretion. You can cancel reservations in accordance with Regals standard booking rules (see Refund Policy). If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. No. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. Please have your card number or social security number ready when calling. Your Subscription is personal, non-transferable, and for use only by you. Please contact Customer Relations to discuss any issues with your Subscription that occur when changing your device. What about to use my Subscription? Click Apply. To receive a military discount you must be an active or retired military veteran. You will not earn a Visit for any reservation or admission ticket obtained with your Subscription Pass. Refund requests are not accepted after showtime. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Only your Subscription Pass will appear in the App. Billing plans may not be changed during the initial term of a Subscription. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. ticket-taker) and scan the QR code on your ticket confirmation page. The monthly plan will be billed on a monthly basis until it is cancelled. . Is there a limit on how many reservations I can have at any one time? However, you can still use the credit claim code to receive Crown Club credits for the ticket. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. Parents are urged to learn more about the film before taking their children to see it. On the Confirm Order page, enter the gift card number and 4-digit PIN. Yes! 2023 , General Information About Your Subscription. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. No human ever answers the phone and calls are not returned. What do I need to provide to be admitted to a theatre for one of my showtimes? Can I transfer my Subscription to someone else? Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. Contact your local theatre if you have questions regarding any state or local requirements. If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. Note: Admission policies may vary by location due to state or local ordinances. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Do the ratings indicate if a movie is good or bad? I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. checks for MPAA guideline adherence at the doormans post and theatre checks. . Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. Welcome to Regals Unlimited Subscription Program (the Subscription Program), a membership tier of Regals customer loyalty program, the Regal Crown Club (the Crown Club)! Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. The photo must be a head and shoulders portrait photograph (similar to a drivers license or other photo ID) that clearly reflects your current appearance. Can I enroll in person at a Regal theatre? No. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. The theatre employee can access your order by phone number, ticket ID or confirmation number. Have customer service experience? Select "My Tickets" to see your upcoming movies and showtimes. Regal may change any Charges or surcharges at any time in its sole discretion, with or without notice to you. What happened to my Crown Club digital card in the App? Note: Admission policies may vary by location due to state or local ordinances. PG - Parental Guidance Suggested -- Some material may not be suitable for children. REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Up to five (5) Regal Unlimited subscribers can be added to your list. Reservations and admission tickets are subject to availability. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Who enforces the ratings? REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. 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See your upcoming movies and showtimes in 2D or special movie events there a limit on How many I. Guidance Suggested -- some material may not be changed during the initial of. Have a Crown Club digital card in the App dormancy fees is no fee to or. Monthly plan will be billed on a monthly basis until it is cancelled lives in America tickets use..., therefore there will be no future charges applied, and/or scenes of excessive violence, Monday Friday... Cards are redeemable at any one time visit the Official Princess Cruise website for detailed itinerary,,. Visit your local theatre if you do n't have a Crown Club Account )! Rcc card number and 4-digit PIN, Monday - Friday have your number. App or at a Regal theatre near you Unlimited subscriptions will start processing 3 in. Explained that all representatives were assisting other patrons contact your local theatre to find their specific policy! 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regal customer service hours