Why Ellevest? Senior Software Engineer - Mobile. Manage Settings You will act as both a customer and Brilliant Earth brand advocate, working to craft creative solutions to ensure every client receives a luxury . Home; Best Sellers; Shop All; 1:1 Sessions; Live Events; Gift cards; Worksheets; 0; Home; Best Sellers; Shop All; 1:1 Sessions . Being proactive on website improvement through analyzing customer behavior through acquiring data from different sources and develops data systems that support analysis and Strategy planning. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck after she realized that the financial services industry was built by men, for men, systemically leaving women behind. How much does a Customer Experience Associate make in the United States? During her Wall Street days, she served as CEO of Smith Barney, CEO of Merrill Lynch Wealth Management, and CFO of Citi. and Walgreens service traits (e.g., offering . We started by building the only gender-aware online investing platform that takes totally un-ignorable realities (like pay gaps, different salary curves, and womens longer lifespans) into account. Ellevest is currently looking for Senior Client Experience Associate near New York. Disculpa Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail WLB, experience and value add. Continue with Recommended Cookies. Get started with your Free Employer Profile, Customer Service Representative (CSR) (1), Client Relationship Management Associate (1). (Copyright 2023 Salary.com), Employers: Job Description Management Tool, 4 - 7 years experience I definitely gained a lot from my NASA internships and highly recommend. Based on 15 salaries posted anonymously by Ellevest Client Experience Associate employees in New York. Anyone have any insight working at UBS as far as career progression and work-life balance (and if youre in one of the roles, what salary numbers sound fair)? Whats your thought on moving from Morgan Stanley to Nomura? -Experience driving and documenting new processes and simplify existing processes. -Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders. As a member of the team, you can expect to do work that directly impacts our mission and the lives of real women every day. Flexibility and PTO We have flexible hours and unlimited paid time off to support you in both your work and personal life. Act as the front line and voice of Ellevest, Effectively solve client inquiries via multiple channels (email, text, phone, etc. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. We cant wait to hear about yours. Health and wellness We want you to live well with comprehensive medical, dental, and vision insurance options. scusiamo se questo pu causarti degli inconvenienti. You are a fast learner, with strong communication skills and a creative, problem solving attitude. .css-r1m4lw{background-color:#20262e;border-radius:50%;}.css-r1m4lw > svg > path{fill:#fff;}Add your salary. Quick phone screening (30 min) I have 4 years in retail banking and am interviewing for a KYC Analyst position and a Risk and Control Analyst position currently. We place a major emphasis on building a team and working environment where individuals can succeed professionally and personally. We place a major emphasis on building a team and working environment where individuals can succeed professionally and personally. Engineering. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. I interviewed at Ellevest (New York, NY) in Aug 2019. Onze Wenn Als u dit bericht blijft zien, stuur dan een e-mail Were also dedicated to building a work environment where everyone on our team can grow and thrive, with flexible working hours and time off; remote work policies designed for transparency and effective cross-team collaboration; ongoing team building and professional development; and more.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'twochickswithasidehustle_com-leader-1','ezslot_10',189,'0','0'])};__ez_fad_position('div-gpt-ad-twochickswithasidehustle_com-leader-1-0'); Flexible work schedule with the opportunity to change as needed (well work with you to determine a schedule that works for you)Free Ellevest membershipThis part-time position on our Client Experience team is perfect for someone who is looking to join a quickly scaling company with opportunity for growth. You are a fast learner, with strong communication skills and a creative, problem solving attitude. Note: Instead of a cover letter, we ask you to answer the questions at the bottom of this application. . message, contactez-nous l'adresse The Customer Experience Associate, Resolutions, will be responsible for finding solutions for customers who are requesting additional assistance beyond the scope of our Customer Experience, Sales team. . Tell us what excites you about working for Ellevest? para nos informar sobre o problema. That means hiring people who bring new perspectives and different experiences to our team. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. We cant wait to hear about yours. Ellevest has flipped the traditional approach to investing with a real-life, goal-based approach. An example of data being processed may be a unique identifier stored in a cookie. Thanks! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. an. This is a part-time, hourly role and is not eligible for health insurance or parental leave benefits. Free interview details posted anonymously by Ellevest interview candidates. How much do Ellevest employees make? Getting Started About Ellevest and the services we offer. + Recommends items for sale to customer and recommends trade-up and/or companion items. We want to help you with all the different pieces of financial self-care. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. On Fishbowl, you can share insights and advice anonymously with Ellevest employees and get real answers from people on the inside. 240 followers 235 connections 235 connections Si continas recibiendo este mensaje, infrmanos del problema A detail-oriented, organized approach to work with strong follow-through and ownership of tasks, Team player attitude and you are committed to learning from others, Ability to efficiently work in a fast-paced, high volume environment, Proficiency with (and excitement about) learning new technologies, systems, and processes. Analyze the market and your qualifications to negotiate your salary with confidence. Ellevest was co-founded by Wall Street veteran Sallie Krawcheck after she realized that the financial services industry was built by men, for men, systemically leaving women behind. Disculpa Continue Shopping. We are sorry for the inconvenience. Candidates will provide first touch responses to prospects and members across multiple channels including phone, email, and text. Ellevest helps women take control of their financial futures through investing, with an easy-to-use app and website backed by a gender-smart algorithm that factors in things like longer lifespans, pay gaps, and career breaks. an. Ellevest is an equal opportunity employer and we value diversity at our company. This part-time position on our Client Experience team is perfect for someone who is passionate about working directly with clients, with room for growth as Ellevest grows. The estimated base pay is $39,811 per year. Act as the front line and voice of Ellevest; Effectively solve client inquiries via multiple channels (email, text, phone, etc.) -Strong . You will have a flexible schedule based on your availability and the needs of the team, but may have the opportunity to work up to 20 hours per week as your availability allows and company needs require. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) Ellevest is an equal opportunity employer and we value diversity at our company. I interviewed at Ellevest in Nov 2018. Then we added banking, learning, and money and career coaching services for Ellevest members, plus a full-service private wealth management service that helps high net worth people, families, and institutions align their financial power with their values. Please send us your application even if you dont check every single box. Ellevest's compensation framework is based on relevant data, benchmarking and research for comparable companies and on our internal pay equity policies. box. BASIC QUALIFICATIONS. HOW WE'RE HERE TO SUPPORT YOU Market Insights Tax Loss Harvesting Retirement Planning Proxy Voting Institutional Investing Private Alternatives The estimated total pay for a Client Experience Associate at Ellevest is $54,796 per year. Anonymous Interview Candidate in New York, NY, I applied online. In 2019, Ellevest was named as one of LinkedIns 50 Hottest Companies to Work For, as well as a spot on CNBCs Disruptor 50 list, identifying start-ups on the cutting edge of huge consumer, tech and business shifts both for the second year in a row. Dismiss. All the services we offer reflect our mission to get more money in the hands of women and other people underrepresented because of their gender identity. Data shows that diverse teams are more innovative, make better decisions, and lead to greater employee engagement. Ellevest is a fast-growing, venture-backed financial services start-up built by women, for women. That means hiring people who bring new perspectives and different experiences to our team. para informarnos de que tienes problemas. We cant wait to hear about yours. The estimated additional pay is $14,986 per year. Jobs People Learning Dismiss Dismiss. I am a senior leader with commercial experience in Communications, Marketing, Strategy working with third sector and community organisations. Nous sommes dsols pour la gne occasionne. The national average salary for a Customer Experience Associate is $39,490 in Canada. Checkout. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de You will act as both a customer and Brilliant Earth brand advocate, working to craft creative solutions to ensure every client receives a luxury . Commercial Customer Service Representative. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Home; Best Sellers; Shop All; 1:1 Sessions; Live Events; Gift cards; Worksheets; 0; Home; Best Sellers; Shop All; 1:1 Sessions . Who can understand customer needs and advise best suited banking solutions for positive! Aug 2019 your qualifications to negotiate your salary with confidence getting Started about Ellevest and services! Have flexible hours and unlimited paid time off to support you in both your work and life... An all-around champion who can understand customer needs and advise best suited banking solutions for a customer Experience employees. Wellness we want you to live well with comprehensive medical, dental, and lead to greater engagement. Employer has claimed their employer Profile and is not eligible for health insurance or parental leave benefits driving and New... 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