Report. Parker and Sons. . Write a review Sign in. I will not use them in the future if I need another new unit. Call us at602-344-9027to speak with a live person about your specific concerns. He put in the new faucet and in no time we had running water. Luckily, my next call was to Parker & Sons. The funny part is the technician doesn't even know how to explain inflation but kept on telling me about their 300 vans on the road and customers should bear the cost. The ease of their financing terms made it a very easy decision to make. Parker & Sons was able to get me in the same day, which was much appreciated since I was recovering from surgery and not able to address the issue myself. 1 Comment Like Comment Share Parker & Sons Hi Kenneth, we couldn't agree more, Mike is the best! You must ask permission to use the restroom or to step aways from your desk. I felt we were taken advantage of and we paid a lot of money for just an average air conditioner. Stay away you been warned. My husband call him three times the other day .No return call. It was a mistake to go with Parker & Sons. the technicians were on time, friendly and very professional. They were able to come out SAME DAY and get our AC back up and running. Random schedule changes which affect your life. In 1909, she and her son, Gilbert wrote a musical comedy, The Girl From. 70% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Parker & Sons employees rate their compensation and benefits as 3.6 out of 5. Thanks for nothing pat Mack Fine. Neither have returned my calls.It will be in upper 30s tonight. The install takes, at most, 3 hours. Con artists. We also have a Tucson site. They never ever measure the house before putting in the new a/c . We could Not be happier and recommend them highly. He went above and beyond to help us! We're Not Your Average Joe! We offer installation services for everything from generators and car charging stations to security systems, custom lighting, and whole-home surge protectors. I have asked numerous times for a replacement unit from their supplier ( Day and Night). Read what our customers -- people just like you -- have to say about our products and services. AUGUST 4, UPDATE: There has been no contact from Parker and Greedy Sons as promised after my Google review. their response to me was they signed before doing the repair. The department is basically understaffed. The manager said he would make it right. I guess they dont check their workers. We are very . We will continue to work with the customer until her concerns have been addressed. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. Find out more about, 70% of Parker & Sons employees would recommend working there to a friend, Get started with your Free Employer Profile. Schedule an appointment with us today! My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Showing 1-10 of 198 results. Called for service at 6:01 am, no tech on duty. Find out more about salaries and benefits at Parker & Sons. Well that was a big lie. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. Juan, we agree. Company C replaced the coil for $2,100.00. STAY AWAY FROM PARKER AND SONS AND HIRE A CERTIFIED PROFESSIONAL AC installation company that will stand by their work. Electrical systems require quick repairs to ensure refrigerators keep food cold and AC systems operate effectively. The electrician did not clean up, leaving the old one in the backyard. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. our experence with Carlos Mercado was a very pleasent time spent in our home, He was very helpfull and did an excelant job of checking and cleaning our unit Kathie Burden. So, Parker & Sons is charging $833/hour. until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Have an after-hours emergency? Parker and sons offered a $1000 rebate through ********** which has never been provided . It would be more fair to the consumer to charge labor hours. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Contact us today! Parker & Sons were great !! Their technician Josh is the absolute best!! In fact, our technicians are trained and certified to provide a wide array of electrical services, including: electric panel upgrades, house rewiring, ceiling fan installation, etc. Hi Stan. Anyone can write a Trustpilot review. I went on line and found the parts and saw the prices and realized they ripped me off. Everything was repaired and I am thrilled that I called the right company. Interactions with customer service as wells as the techs on site have always been easy and helpful. I would like the manufacturer to get involved and send a representative out to make sure the unit is installed correctly and assess any damages. Doug, we're glad your service was both prompt and professional. Useful Reply Reporter447795 Good service paid them and I was very happy. Parker & Sons has been serving Phoenix area homeowners and businesses since 1974 and is recognized nationally for being one of the most knowledgeable heating, cooling, plumbing, and air quality contractors in the industry. I took all the risk unknowingly. Insulating my attic was over $8,000. Well guide you through the process. ******************** Tucson has processed a refund as requested and send it via US Mail. I would not recommend this company to my friends. 21 complaints closed in the last 12 months. Stay up-to-date on current news, promotions, and industry tips. Luckily, my next call was to Parker & Sons. Phone calls to management were not returned. Small claims court should get a reply. Parker & Sons is amazing. We repair and maintain existing electrical systems. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. They did a great job. According to **********'s guidelines, the sale did qualify for a rebate and is showing in process. The Parker & Sons per-job pricing structure is to blame. There is no cleaning staff. Luckily, my next call was to Parker & Sons. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. Simply use this form, and we'll get back with you! - hours vary a lot Then tried to put them on a monthly plan at over $20.00 per month. We told the manager we would paid an extra 400.00 dollars for a higher seer for a better engery efficiencys. They started digging and then things just went downhill from there. I had them come look at my AC unit which was making noise, the technician came talked about the issue and said they should replace the capacitor and that should fix , capacitor costs about $25 - $50, he then said he needs to replace capacitor on the other unit as well, he replaced both of them without mentioning the cost of the product and labor, he said he is only testing it , he replaced and the noise level gone down a bit , we went inside the house and he showed me the cost for replacing both capacitors is $1000 and with $92 discount it is some around $920. There was installation all over my clothes. page 2. Learn more about Birdeye. It cost $4000 for one guy to do a one day job. Will never use this company again! That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. News flash 'right to work' means you can fire anyone without giving reason. Parker and Sons is a life savor. i've called this company five times voicing my concerns about missing phone and this each person told me that they would have somebody call back the next day. Very pleasant. Im still waiting! they missed 2 appointments before before showing up 3 days after the original appointment was scheduled. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Conducting ourselves in morally and ethically is paramount to our longevity and success. I also offered one year (two visits) of complimentary Parker Family Plan membership which Mr. [redacted] accepted. The have all my info for my address ***********************************************************************. See details. You can always get someone come right away for your emergency. Mrs. Parker died recently in Cleveland, Oh., at the age of 79. Replace water softener with Aquasauna water filtration system. I called the main number and she told me that she had never heard of a coupon but would get back to me the next day. Came as scheduled. They are not authored by Glassdoor. I have used them the past 2 years on my rental in Tempe Arizona and will continue to have them on speed dial for any future needs. BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. This rating has decreased by -3% over the last 12 months. So many - HR department works so closely with everyone else that nothing is confidential. He checked all my emergency shut-off values in the house and washer hoses . Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: Recently oversaw the install of an AC/Insulating material/water softener and water purifier system. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. The department is basically understaffed. Management is good and cares about employees. As a result, we have contacted the customer both via phone and email and are honoring their request in full. We were definitely taken advantage of and now have to pay to repair the sheet rock in addition to the $409 he charged for the new outlook. A technician named Eroy came out and didn't bother to tell me anything he was doing or what he was checking. Laurie C. Called owner today and left voicemail on cell phone, will continue to try and reach out. That's the absolute basics and he lied about it. The tech I had worked with from Parker and Sons said that because it was not in writing in my final signed proposal, there is nothing they can do to offer me the rebate, nor can they offer me a refund for the money I was promised.If someone had communicated to me before signing the paperwork that I was no longer eligible to receive the rebate, fine- but having it silently dropped without any communication is unprofessional. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule Do you clean the ductwork? Since we opened for business in 2019, we read more. We would give them a 5 Star rating. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. As for the quote to fix; $3400 for a 25ft electrical run seems too high. technicians today and start enjoying the benefits of our high-quality parts and materials used for every job we take on. Installation required creating a plumbing loop since this house was not built with one. The job got done as quickly as they could because it was a big big job. Mike was wonderful! The salesmen said we would need a 3.5 ton A/C. It was in the afternoon; the house is freezing cold and being heated with the oven. Useful. See Yelp for long description of this co. Feedback, high fives, not sure which water heater you should buy Whatever the reason, we always love to hear from our customers. BBB Business Profiles may not be reproduced for sales or promotional purposes. We are very happy. Please let us know if there is anything else we can assist with as were always happy to help. Will work with owner to get a resolution for owner. Their work is thorough and professional! !,,,thank you againpsthe follow up email you sent of bill including pictures and also video depicting were water from broken pipe was coming from.helped my insurance company too.sincerely Ben Filippelli. Everything went smoothly, and they started on time and kept their appointment schedule. Good company with some growing pains but they manage the best they can. They also worked in several households & everyone said the lads are made for the job, Horrors. He was absolutely correct. We are very happy. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They had my new water. The electrician (Adrian)assigned to us was punctual, knowledgeable and extremely professional. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. The managers don't communicate well at all. Whether you need repairs, maintenance, installations, or honest estimates for your next big project, were here to help. UPDATE, AUGUST 20, 2022: Two weeks ago Parker & Sons responded. Read what our customers -- people just like you -- have to say about our products and services. Next time, if I ever schedule with this company again, I should consider scheduling as an emergency. -$19 Base Pay -Flexible Location -Breaks on chosen time. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. They did some plumbing and electrical work. There was some confusion regarding a $750.00 rebate. I think a lot of people stick around because we make such good money. 12. Marion, we love it when our techs hit a grand slam! I warn you do not use them. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. Techs hit a grand slam surge protectors my phone had been turned off during a meeting earlier that and! Start enjoying the benefits of our high-quality parts and materials used for every job we take.... 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