121, 122, 135. Check to ensure outlet is working properly. CLEAN solid red: The dust bin has been removed and needs to be, CLEAN solid blue: Your robot is in sleep mode. Replace Control unit, Check SHARK Connections and Wiring Check for debris and remove them, CLEAN (RED) + DOCK (RED) +! CLEAN (RED) + ! It is so easy to clog up some dust over the sensor eye, which can cause irregular movement of your device. If you have been using the vacuum for a longer period without any proper maintenance, this is possible that the wheel motor encoder may lose its functionality. (RED) flashing. cabling, Check Battery voltage is above 17V Check Try to inspect where the obstacles are stuck. may not indicate a fault. For further help, you can reach out to customer support from Shark. If you are inexperienced with the shark vacuum cleaner and get annoyed with any problems, there is good news for you, all problems can be easily solved and avoided by using our methods and tips below. This indicates that one of the side brushes is stuck. CLEAN (WHITE) + DOCK (RED) +! When you see that, then it means, then there is wheel motor encoder trouble or failure. What to expect from Shark robot errors Why Does My Shark Robot Vacuum Keep Stopping? The Shark robot vacuum shows error 24 to indicate battery issues. If the robot is showing this error, you need to simply pick up the Shark vacuum and move it out to another space. The main brush is clogged How to Fix a Shark Robot Vacuum That Keeps Stopping 1. If you own pets, you also need to be keen on the long pet hair that may entangle the wheels as the vacuum moves on your floor. Then, plug it in and connect the phone to the vacuum. February 27. There are a few possibilities for why your Shark robot vacuum is blinking. This error has to do with the movement of the Shark vacuum inside your house. Remove blockages and clean. February 27. CLEAN (RED) flashing And at some point, error 2 will occur when the brush roll can no longer spin freely. This can be defined as a common type of disruption. If no response, plug in to charge unit. Cleaner Picks Up Moveable Rugs Or Pushes Too Hard, Air Flow Restricted With Attachment Use Sound Changes. This means you have entered the wrong username or password for your Shark account. Battery Powered A 2000mAh lithium-ion battery powers the vacuum. Only specialists of service centers are able to determine the complexity of repairs after certain diagnostics. 5 stars. Error 9 is an error code that can occur on the shark robot. DOCK (RED) flashing- There is a jam with the front bumper. There are errors that you can handle quickly, and others need an expert to solve them. First, it could mean there is dirt in the front wheel cavity. The troubleshooting table with error codes for shark vacuum cleaners below is an excellent assistant in this matter. Remove any debris from around the brushroll. Shark Robot Vacuum Red Light Flashing Solution 7. The Scooter has drawn too much current for too long. This may be because of an obstruction or blockage, socleaning the vacuum and moving it to a different part of the house is your best bet at restoring the function of the cliff sensors. (RED) Flashing, CLEAN (RED) + DOCK (WHITE) + ! Here, you need to reinstall the dustbin and make sure it sits in its right position. This has to do with your robotic vacuums Bot Boundary sensors. The Battery is critically low. The Dutch fintech company VI Company found an error in the operation of the popular i . Register Guarantee. AS mentioned above, this will remove the robot from the App as well as any saved data from the cloud. After its done, your ION vacuum will be working fine again. Shark vacuum not working Fixing common problems, Why is My Dyson Pulsing Starting and Stopping. To make it even more confusing, there are several different models of the Robot made by Shark. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. The Robot is stuck, to resolve this, place the Robot onto a level surface and check that the front bumper can move in and out freely. 12. (RED) flashing- One of the side brushes is stuck. As you try resetting your Shark ION errors, you need to take care that you dont damage it further or avoid exposing yourself to any dangers. How to keep your shark vacuum in good working order. Shark AI robot error codes chart If any error lights are illuminated or flashing on your Shark AI Robot, please troubleshoot the issue by using this error codes chart below. Place the Robot on the dock to resolve this issue. If your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum. Or the Robot has become stuck and needs to be freed. Please turn it on or plug it in for charging to see a response. The Robot has developed a problem whilst starting up (booting). So, Lets get started. filters. You will know that it's error 2 when all the three-button indicator lights on the top side of these vacuum cleaners flashes. (RED) Flashing, CLEAN (RED) + DOCK (WHITE) Flashing + ! Check condition of Pot, The Motor or Motor Loom may be Faulty. These vacuum cleaners are developed with different technologies and may display different error codes that may require different handling. connected. It is best to get it looked at by a professional technician. Step 1: Reboot your robot Step 2: Check and unclog the roller brush Step 3: Replace the roller brush/side brush or wheel Top Pick Replacement roller Brush FAQs Q. Shark Robot Vacuum Spits Out Dirt Solution 8. DOCK and SPOT flashing together: Something is stuck in the main brushroll. Floors are cloudy, streaky or spotty after steaming. Joined: Sat Mar 31, 2012 10:41 pm. DOCK (RED) Flashing This indicates Error #6. A few words for internet connection issues. (RED), Can You Put Water In An Air Fryer? section below, A communication fault exists between the power module and remote, Check the power module for a fault, the cable for damage, and CLEAN (RED) + ! In case the device has no issue at all. When this stuff is stuck with the main brush and day by day, it increases to a cluster which prevents your ION Robot from moving properly. Enter the right one again, and you are done. Depending on the extent of a fault, repairs of vacuum cleaners can be assigned to a category of simple, medium and complex ones. Clean the vacuum filters, empty the bin, and eliminate dirt clogging the robot. (RED) Flashing, CLEAN (RED) + DOCK (BLUE) + ! Check for debris and remove them. The Pro Steam Pocket Mop left a white spot on the floor. In case the device has no issue at all. Again, move your vacuum to a new flat location and use a piece of cloth to clean the sensors. You may see this error if the battery is low and needs recharging. Connection and Terminals Check Condition of Batteries, Check Battery voltage is below 32V Check Battery With this error, your vacuum cleaner may not start. ! CLEAN flashing red and ! stays solid red: Your charger is experiencing an issue. Developing this blog to update and publish my recent reviews and research. Shark VACMOP Pro Cordless Hard Floor Vacuum Mop with Headlights - Gray. Put it back in its place, and you are done. Ensure that the wire terminal connectors are securely attached. Contact Service Agent Note: In some cases a motor and cabling, Check the right park brake, Error 26 is a lack of air flow and is an indication that the air filter in the dock station needs a good cleaning. Shark vacuum brush roll indicator light not on 4. If you have any additional questions regarding shark robotic errors, please consult your user manual or contact shark customer service for further assistance. This vacuum cleaner is equipped with a motor protective thermostat. The battery is low and needs recharging. 1. Make sure the bumper and wheels are not stuck somehow, and the device is capable of free moving. (The Blue Light is NOT Illuminated.). As an owner of any of the Shark ION vacuum cleaners, there are a number of error codes that you may encounter as you are using it. If this does not cure the The Robot has hit an obstacle and is stuck. CLEAN (BLUE) + DOCK (RED) flashing: Robot cannot locate dock. Some errors refer to mechanical problems, whereas others refer to software issues. Maybe the device battery is damaged, thats why the robot is being stopped after every few minutes. They are the Shark ION, Shark IQ, Shark EZ, and Shark AI. Thank you for reading! It has a high airflow and is an efficient vacuum, but it is a fan-first structure, so all dirt and Shark ION Robot Error Codes Obstruction (Error 9, Error 2 Not Working), How to Fix? Hi, this is Elena A. Jones and my mission is to empower others to lead peaceful lives, starting with providing practical advice on keeping households, workplaces, outdoors, cars and backyards spotless! The connection you are dedicating to use is not available. ! and CLEAN symbols flashing: Your robots BotBoundary sensors are reporting an error. Check the front bumper for any blockages or clean the front wheel cavity. Shark Robot Vacuum Not Picking Up Solution 4. Fixes: Actually, no fixes to motor malfunction are in your hands. Here, you need to press its three buttons, and it will be active. Keep reading our article to learn more! This indicates that the side brush is stuck. If any error lights are illuminated or flashing on your Shark AI Robot, please troubleshoot the issue by using this error codes chart below. All LED lights are off: Unit is turned off. Why Is There a Red Light on My Shark Hoover? Shark Ion robot error codes The front-wheel sensor, wheel drop sensor, or bumper is flashing blue: It means it is reporting an error. Still, your shark is showing error 2. (RED) flashing The suction motor has failed. If thats you, then youve come to the right place. Slow Cooker vs Air Fryer Which Is Right For Your Home. (RED) flashing- When you see that, then it means, then there is wheel motor encoder trouble or failure. This is probably due to blockages and dirt in the filters. Usually, hair, cotton, and obsolete ribbons get stuck with the wheel. connections and cabling, Check the Left Park Brake, connections and You need to know that your cleaner robot is working automatically, moving to different areas of your room by using the sensor detections. This is what causes error 9. This is a complete failure of the motor. Always use the wet steam mop in the correct manner. Ensure motors are free to turn and Power off and Many users, after investing in a vacuum cleaner, expect it to run smoothly and solve their problems, which is also the intention of the developer. Move it to a new location and restart it. If they are flashing together, you got to know that the Side brush is stuck. To resolve this, clean the bumper and ensure it moves in and out freely. time, Shark has noticed an out of neutral at power up (oonapu) CLEAN (RED) +! (RED) flashing- Booting error. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. To resolve this issue, clean the filters and remove any debris that could be causing a blockage, also check the dust bin for blockages as well. When this error occurs, the CLEAN button on your vacuum cleaner will flash RED. The bumper could also be having an issue. Dade Group LLC is compensated for referring traffic and business to these companies. Location: Tully Heads, Wet Tropics, Queensland, Australia. So, finding the source of the issue is totally up to you. 9. (Blue light remains flashing.). To fix the issue, take the robot to a flat new area and check if it can find its way. Ensure the battery is plugged in, secured, and has charge Clean the battery connectors to ensure there are no obstructions Blockages in the filter may turn into this issue so easily. + + Wi-Fi (Flashing RED simultaneously): Cannot connect to Wi-Fi. CLEAN (RED) + DOCK (BLUE) flashing: Cliff sensor error. All SharkBite 2 Codes List. Ensure motors are free to turn and Power off Finally, when you see an error 26, there is a blockage in the dust bin compartment of your Shark vacuum. 18 % Consult a service agent, Wrong type of Control Unit connected / (RED) flashing: A drive wheel is stuck. Try to Cycle the power switch, and if there are no responses, place it on the charging dock. If you own any of the Shark ION robot vacuum cleaners, then lets know the errors and how to deal with them; The Shark EZ and the Shark IQ robot vacuum cleaners are some of the best vacuum cleaners that you can find in different homes. (RED) + Wi-Fi indicator (RED Flashing): Wrong password for Wi-Fi. Make sure the front bumper is not stuck. The next could be a dirty filter, so you shouldclean out the filtersand ensure they are not the problem. If it does have an error, this is error 14. not may cause this: Check all external devices connected to the 2. Check for Open What happens is these things just roll around the axles. Lets explain. Power-up Shark Ion Robot: Flip the Power switch located on the side of your Shark Robot to the on position and place your robot on the dock. CLEAN (RED) + DOCK (WHITE) +! When encountering an error, a Shark robot will stop and keep blinking red or blue, sometimes even alternating between one another. Like other issues we have described above, this one cannot be done troubleshooting by yourself. CLEAN (RED) + DOCK (RED) flashing: Robot dustbin has been removed and needs to be reinserted. If the Brush Roll Is Stuck, no matter how the machine pushes, it will not work. All SharkBite 2 Codes List (Working) There are currently no codes for SharkBite 2, but codes may launch for the title in the future. Shark Lift-Away Upright Vacuum Cleaner with TruePet NV602UKT. Error #9 on the Shark Robot is an indication that there may be an issue with the robots battery. In this situation, your Shark Robot Vacuum will show you error 2. 1. Your email address will not be published. Because of this error, your vacuum will no longer have any suction power. Make sure the front bumper is not stuck. If any error lights are illuminated or flashing on your Shark IQ Robot, see the error code chart below: CLEAN (RED) + ! So many times, the users put extra pressure while cleaning brushes and other sensitive components. 1. System excluding devices connected to DX Power Module. If you have a Shark IQ robot, here are the error codes and how to solve each issue. Clean the cliff sensors, move the robot to a new location, and start cleaning. Check Vacuum With Beater Bar Or Without Beater Bar? CLEAN (RED) + DOCK (WHITE) flashing- Theres a cliff sensor error. BATTERY ICON (RED) flashing- The battery is low and needs recharging. This is a common error that occurs on the Shark EZ and Shark IQ vacuum cleaners. In this blog post, we will explain Shark Robot Error Codes Indication and how to go about solving the issue. If any error lights are illuminated or flashing on your Shark IQ or EZ Robot, please troubleshoot the issue by using this error codes chart below. CLEAN LED Flashing RED This is an indication that the cliff sensors have developed a malfunction. One possibility is that the battery is low and needs to be replaced. This error is, in a word, the issue of being stuck. It shows there is a blockage in the dust bin, to resolve this issue, check the base and dust bin for any clogs. 4. CLEAN (RED) flashing: Robot may be stuck on an obstacle. Below, we have neatly organized the error codes based on the Shark robot model for your convenience. The flashing will be fixed instantly. Please contact Customer Service at 1-800-798-7398. The Robot is stuck due to an obstacle, this can be resolved by moving the obstacle or moving the Robot to a new position. If brushroll indicator light on the motorized floor nozzle turns red, the brushroll has stopped spinning. Just remove those from the side brushes, and it will stop blinking. Then remove them carefully without occurring any damage to your device. If the light comes on during usage, turn off and unplug the vacuum immediately and check for blockages in the dust bin/hose. Two flashing lights on the Shark battery could indicate that the battery is not fully charged or there may be an issue with the battery. This means the cliff sensors have a problem. There are a few things that could be causing your shark ion robot to stop and beep. You could know that it's Error 9 when the CLEAN button and the DOCK button flash RED continuously. This article contains the Troubleshooting Guide for the RV750 / RV85 Series Shark ION Robot Vacuum. The way to fix this is to clean out the dust bag and check for clogs in the vacuum. Each has its fix as well. The troubleshooting table with error codes for shark vacuum cleaners below is an excellent assistant in this matter. To resolve this, move the Robot onto a flat surface away from the magnetic boundary strip. CLEAN (WHITE) + DOCK (RED) flashing- The vacuum cant find the dock station. In this case, pick your vacuum cleaner and return it to the charging base or check the type of charging code you use to ensure it is the right one. Brushroll blockage, to resolve this issue, remove any debris from around the brushroll and ensure it can spin freely. Codes normally come with milestones or as incentives to players. Vacuum turns off on its own or indicator light flashes red. Fixes: You just need to reset your shark vacuum. Shark_ RVXXX) from the menu. 11-08-2017, 06:47 PM. (RED) flashing, Theres a drive wheel thats stuck. 2. If you have any questions, please call the Customer Service line on 0800 862 0453. 53 % 4 stars. Maybe there is debris or dust clogged over there. Here, you need to locate the dual rotating side brushes and check if one of them or the two of them are entangled. 10 Affordable Cleaning Gifts for Daily Use, How to Replace Your Bissell Style 7 Vacuum Bags, Comparing Steam Mop and Wet-Dry Vacuum Cleaners. DOCK LED Flashing RED This is an indication that the front bumper has an issue. Also, try moving the robot to a new location free of obstacles. Here, you need to check the bumper to make sure it is not stuck, Remove the front wheel and remove any dirt that might be embedded in its cavity and also make sure you move your vacuum cleaner to the Levelized floor surface where it can move freely. As your shark IQ Robot Vacuum is automatically controlled, Software Malfunction is very common as no software is completely bug-free. Remove any debris from the brushroll to resolve this issue. Apart from these basic error codes and their solutions, your Shark Robot ION can face a few different issues too. Cleaners Talk is reader-supported. Efficient and adequate performance make them reliable among the consumer base. The dust bin is not fitted correctly. CLEAN flashing red: Cliff sensors are reporting an error. Ensure the branding of the Power Module matches that of the Control Unit, Check all accessory devices connected to the Please turn the power off and back on. Turn off power before performing any maintenance. Reinsert it and try cleaning, DOCK (RED) +! If you have a Shark IQ robot, here are the error codes and how to solve each issue. M1 Motor Fault. If your Shark ION Robot keeps stopping and beeping it could be either the battery is running low and needs to be recharged. Check for Open or Short Circuits in Pot wiring. (RED) Flashing, CLEAN (BLUE) + DOCK (RED) + ! As an Amazon Associate we earn from qualifying purchases. SPOT flashing blue: The unit cannot move due to surface or obstruction. (RED) flashing- The brush roll is clogged. Shark Robot Error Codes Troubleshooting (All Models), Shark robot stopping/beeping troubleshooting, How to connect Shark robot to Amazon Alexa and Google Home, Shark robot not connecting to Wi-Fi troubleshooting. We will get back to you ASAP on working hours. This issue is never simpler than the previous ones. Clean all the drive wheels and get rid of any. Top 15 Problems & Solutions Of Shark Robot Vacuum 1. BotBoundary strips are magnetic strips you can use to let the Shark robot know it shouldnt come near a space. As it turns out, they went thru the box, updated the firmware and box was on the way back to me. This supports the following product SKUs RV750CA, RV750_N, RV750R01US, RV765, RV765CA, RV771, RV771R00US, RV850, RV850BRN, RV850C, RV750R00US, RV750R0101US, RV750R31US, RV755_N, RV771R01US, RV771R31US, AV754, RV871, RV850WV and RV851WV. Motor and Loom for Shorts, Check Park Brake and Loom for Short and Open Circuits, Check Throttle is released and power up Check Throttle Manually carry the robot to a new location free of obstructions. Shark account fixes to motor malfunction are in your hands that Keeps Stopping.. 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A 2000mAh lithium-ion battery powers the vacuum developed with different technologies and may display different error codes indication how. Fix a Shark Robot vacuum 1 all the three-button indicator lights on the Shark vacuum may be an.... Working Fixing common problems, why is there a RED light on My Shark Hoover consult a service,! Help, you need to press its three buttons, and the has! Bar or Without Beater Bar from the cloud to locate the dual rotating brushes! Error codes for Shark vacuum, your Shark account, and Shark vacuum. When you see that, then there is debris or dust clogged over there Restricted with Attachment use Changes... Button flash RED continuously three buttons, and others need an expert to solve each.. Steam Mop in the filters away from the cloud described above, this one can not move to... Brush roll is stuck, no fixes to motor malfunction are in your hands may require handling... Any questions, please consult your user manual or contact Shark customer service line 0800. This matter to stop and beep start cleaning if your Shark ION Robot Keeps Stopping.! If they are flashing together: Something is stuck needs recharging and restart it no fixes motor! During usage, turn off and unplug the vacuum immediately and check if one of the brush... To surface or obstruction these vacuum cleaners flashes efficient and adequate performance make them reliable among the base! Filtersand ensure they are the error codes and how to solve them shark error codes...