No phone call yet though.. Disgraceful customer suppirt, inept, dismissive, disregarding & then they lie. Always remember your role in the big picture here. GET A PERSONALIZED QUOTE Send overweight items without all the baggage Why choose Roadie for heavy item delivery Heavy item delivery doesn't have to be a pain for you or your wallet. The hay wasn't even available and I was supposed to be credit, but haven't yet. Drivers should note that Service Animals may cause complaints from certain Senders and or Gig recipients and such complaints may lead to a Driver being requested to not perform Gigs for certain Senders. If You intend to use Helpers or Personnel, You must send notice thereof in advance to Roadie at helperpersonnel@roadie.com and will receive further direction. I was waiting for hours for my delivery, when it finally came they left it outside in the rain on the door step. that any personal information supplied by You will not be misappropriated, intercepted, deleted, destroyed or used by others. Our goal is to post and have posted relevant, interesting content and we welcome Your comments, suggestions, and feedback. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Roadie may reactivate any User whose account was temporarily locked in its sole discretion. I have COPD, 18% oxygen use. Best answer. You acknowledge and agree that Roadies maximum liability for loss, theft or damage to items in Your Gig is subject to and determined by the. If the country currently set in your account matches your current IP address then this option will be greyed out: To change Step 1: Open the app, tap the Home button resembling a house, On Apple Music, only one person can own a playlist and . I made an order on the tsc app for feed for my animals. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Roadie reserves the right to switch payment processing vendors or use alternate or backup vendors in its discretion. You acknowledge and agree to Roadies Open Box Policy (as set forth below) and will allow a Driver to visually inspect all items in a Gig prior to departing with the Gig. You acknowledge that Your personal phone number will be made available to the Sender so that the Sender and/or Gig recipient may contact You directly to facilitate the completion of the Gig as needed. Relationship Between Roadie, Drivers and Senders. and our My bag with my laptop (and credit cards that i forgot were in there) were not delivered. Pickup and Delivery. They took that as some kind of threat and they filed a complaint for telling them I would contact roadie and delta about the luggage issue so Roadie locked my account later that afternoon without verifying the legitimacy of the complaint filed or issue. Have automobile insurance that meets your state's guidelines. All Users further agree to provide accurate and complete information about You and Your business, and authorize Roadie to share it and transaction information with Stripe for the purposes of facilitating the payment processing services provided by Stripe. A recipient is any entity or individual who receives a Gig or items contained in a Gig. Click to reveal Tried logging in and account locked. No email as to why Im locked out. You will provide Roadie with such proof of identity we reasonably request and will not impersonate any person or entity, or falsify or otherwise misrepresent Yourself or Your affiliation (actively or by omission) with any person or entity. Maybe this account lockout behavior is designed to protect you from repeated brute-force sign-in attempts that may indicate an automated digital attack. Prior to using any Services, You agree that you will have all right and authority to lawfully use the Services or otherwise have the full right and authority to contract for the Gig and send all items contained in a Gig. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between You and the applicable third party. Until they start running out of drivers, they will not care about anything on the driver/product side of the house. I haven't had an issue since. Collective Content may be used solely for Your personal and non-commercial purposes. Notwithstanding the above, if You have entered into a Dispute Resolution and/or Arbitration Agreement and Class Action Waiver with Roadie and/or any Roadie affiliate You acknowledge and agree such document is part of our agreement governing Your access to and use of the Roadie Platform; provided that any Dispute Resolution / Arbitration Agreement and Class Action Waiver You have entered into with Roadie and/or any Roadie affiliate is separate and distinct from these T&Cs and no update or modification of these T&Cs creates a renewed opportunity to opt out of such agreement and/or waiver. I have talked to the manager there and he is very aware of the situation. Roadie is under no obligation to compensate any User for any losses as a result of a Users deactivation. Sorry for the late reply, I got a new phone and couldn't get on my account for a while. 44. Delivered my food order from Walmart to the wrong address. You agree to comply fully with all U.S. and foreign export laws and regulations to ensure that none of the Platform, any technical data related thereto or any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations. Confidential Information means all information, whether oral or written, and whether contained on electronic media or otherwise, to which a User is given or has access to, or is made available to the User in connection with their use of the Platform, including without limitation names, addresses, telephone numbers and any other information which may be used to distinguish or trace an individuals identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual (PII or Personally Identifiable Information), and health information protected (PHI, and Protected Health Information) under the Health Insurance Portability and Accountability Act (HIPAA). Maintain a 4-star rating minimum to keep your spot as a Roadie . This forces me to change to portable oxygen which weighs 7 lbs. The driver is immediately locked out of their account, "pending review". Similarly, a Driver is any entity or individual who forms an account on the Roadie App as a Driver and/or otherwise performs Delivery Services, including at the request of, or for the benefit of, a Sender. Roadie solely owns and shall retain all right, title, and interest in and to the Roadie Platform, its products, services, Confidential Information, Roadie Content (as defined below), and its trademarks, service marks, trade names, logos, logotypes, insignia, inventions, copyright or patent-protected matter, associated therewith, database rights, or other intellectual property software, patents, design rights (whether registered or unregistered), trade secrets and all other similar proprietary rights whether or not currently registered, wherever existing in the world, with full rights to apply for protection of the same (Roadie Intellectual Property). That was the email I replied with to the email telling me my account was temporarily locked. Cookie Notice You understand that Your financial institution may not support Instant Pay, neither Roadie nor Stripe make any guarantee concerning how quickly Instant Pay payments will settle with Your account, and not all payments through the Roadie Platform are eligible for Instant Pay. A couple of hours later after the package had still not shown up, I received a text saying that it was being returned by Roadie due to there being an attempted delivery but no safe place to leave the package. (If you don't have login access to your account, Contact our support team .) Went to check and it was not there, called support and they said they would have the drive retrieve it and delivery to the correct address. Specific Airport Information. Once Support receives communication from the user along with updated contact information, the account will typically be unlocked. By posting or making available any User Content, You represent and warrant that You are the sole and exclusive owner of all User Content that You make available or post or You have all right, license, consent and release required to grant to Roadie the rights in such User Content contemplated under the T&Cs; and neither the User Content nor Your posting, uploading, publication, submission or transmittal of the User Content or Roadies use of the User Content (or any portion thereof) will infringe, misappropriate or violate a third partys patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any Applicable Law. If accepted for a Gig, a Driver is solely responsible for completing delivery of the Gig as agreed upon BEFORE being paid. To cancel a Gig, contact the Roadie support team (Roadie Support) as soon as possible or select Cancel Delivery within the Roadie web portal. Why is my Roadie account locked? In no event shall a Driver with a Service Animal offer to provide Delivery Services for Gigs containing food and food related items, clothing or unpackaged items. I keep hearing this will be handled by your people who handle chat but nothing is ever done about it. They said they would deliver same day or next day through Roadie. Microsoft Account Locked Hi. A User will be allowed only one appeal. Here's what happened: I picked up the order at 2032 hours February 9 and arrived at customers residence at 2043 hours February 9. My Account. Notices shall be deemed to have been given upon the expiration of five (5) business days after mailing or posting (if sent by first class mail or pre-paid post), if not received sooner, or forty-eight (48) hours after sending (if sent by email). Seeing as it was returned, I had to reorder the item and pay more for it as it was no longer on sale. A Driver will be reimbursed for parking fees and tolls incurred and paid for by Driver while performing a Gig ONLY if the Driver uploads their receipts (or other adequate evidence of incurring the same) to Roadie within fifteen (15) days of incurring the expense. Level 12 . I got an email about my account being locked on Tuesday 6/12/22 due to my behavior on a Delta Luggage Gig. Roadie does not make the decision to permanently deactivate a Users account without a complete investigation. Fastest way to talk to a real Roadie rep. Thank you. Then we have the porch pirates. So my roadie account was recently locked. Every Driver has a right to know what they are taking along on their ride, and by using an Open Box policy You help us ensure that the Roadie Platform is not used to send Prohibited Items, including without limitation, illegal substances. You can email the site owner to let them know you were blocked. Clark County, Nevada. The issue will be escalated to the Trust & Safety team for review. This is has been the worse experience and headache. What happened? Have a social security number. Roadie is an app that provides same-day delivery of groceries, just like its competitor Instacart. Save yourself the BS lies, & Glotch filled app that there so honest about. Cloudflare Ray ID: 690d0484ca8454cd Your IP: 172.98.66.221 Performance & security by Cloudflare" You acknowledge and agree that You are solely responsible for all User Content that You make available through the Platform or App. Please use Your best judgment when packing Your Gig as Roadie is not liable for loss or damage to any Gig if it is not properly packed to withstand the safety and integrity of the item during delivery or in compliance with all Applicable Law. Support@roadie.com Emergency_Broccoli My account was locked and I had to reach out to support via email. ROADIE IS NOT A MOTOR CARRIER. The response was detailed, personal, friendly and helpful - much better than anticipated. Deleting your Sender account: Send an email to support@roadie.com to request account deletion. Roadie does not and will not provide tools or benefits to any Colorado Driver, except that materials and equipment may be supplied to a Colorado Driver. Reach Level 2 to purchase dogs from other players! My Account. I swear there has got to be 2 or 3 support agents running that whole support operation. Reason being if we put up the garage door and back one of our cars out, we cannot see if anything is there until we hit it. I should have picked it up myself. Roadie does not pay a salary or hourly rate but rather a fixed or contract rate as set forth in Gig. If Roadie collects or uses Your personal information in connection with Your access to and use of the Roadie Platform, our Services and/or the Delivery Services, such collection and/or use is described and governed by our Privacy Policy. ROADIE BY UPS - MY EXPERIENCE WILL NEVER EVER USE AGAIN. Locked Roadie account GetHuman-jlraybur's problema del servizio clienti con Roadie da giugno 2022. I feel like I am constantly in contact with chat about it and no one does anything. The following Monday I am informed through text message that my account is locked because I delivered the package to the wrong address and that I need to retrieve the package and deliver it to the correct address for my . UNDER NO CIRCUMSTANCES WILL ROADIE, ITS AFFILIATES, ITS LICENSORS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS BE LIABLE TO YOU, ANOTHER USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING IN CONNECTION WITH YOUR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM OR SERVICES, ANY RELIANCE PLACED BY YOU ON THE COMPLETENESS, ACCURACY OR EXISTENCE OF ANY ADVERTISING, OR AS A RESULT OF ANY RELATIONSHIP OR TRANSACTION BETWEEN ANY USER, ANY THIRD-PARTY SERVICE PROVIDER, ADVERTISER OR SPONSOR WHOSE ADVERTISING APPEARS ON THE WEBSITE OR IS A USER OF THE PLATFORM INCLUDING FOR PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE, EVEN IF ALL PARTIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Whenever I delivered for Tractor Supply to rural areas no cell coverage the app will not work and I cannot complete the delivery on my phone even though I did the actual delivery and because it wasn't shown as delivered with a picture at the GPS location I don't get paid, but there no way thus can be done as there was no cell phone coverage. Read full review of Roadie and 9 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I provided a delivery photo and my account was still locked and there's no way that I could speak with anybody that can help me to unlock it they keep saying the escalations . The failure of Roadie to enforce any right or provision in these T&Cs shall not constitute a waiver of such right or provision. Roadie may charge a Sender a fee (Cancellation Fee) if the Sender cancels the Gig once a Driver has started to drive to the Gig pick up location, or if the Driver cancels the Gig because all items are not ready to be picked up upon the Drivers arrival at the Senders pickup location, or the Sender did not provide an accurate pickup address, requested the wrong size vehicle, input the wrong dimensions and/or weight of items, and/or the Gig does not fit in the vehicle assigned, or the Gig contains a Prohibited Item. 3 days later I was back on. You shall not, and will not be required to, wear a uniform designating Roadie as the provider of Your Delivery Services, or use signage or other designation of Roadie on Your vehicle. We will not accept appeals for certain deactivation decisions related to zero tolerance violations, such as criminal or fraudulent activity while using the Platform or breaches of the Non-Discrimination or Respect Other Policies. If You believe Your deactivation is eligible for an appeal, please submit Your appeal by following the instructions in Your deactivation email. They received pictures and I've been told now my license is up to date in their system. You acknowledge that Drivers are not movers and do not deliver Gigs up or down stairs or inside a private residence and agree that neither You nor any Gig recipient will require or request a Driver to deliver a Gig up or down stairs or inside a private residence and you will ensure that Your Gig recipient is aware of the same. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Coronavirus Information. Finally gave up trying. Roadie reserves the right to stop offering and/or supporting our Platform and/or our Users ability to receive or perform Services or any particular portion or part of our Platform or access to Services at any time, at which point Your right to access and use the Platform and Your access to the Services therefrom, or any part thereof, will be automatically deactivated. 11/28/22 afternoon delivery. The video shows very clearly me dropping the package off at Walmart and leaving so theres no question of them receiving it, my account was locked due to an assumption that Walmart didnt receive the items that I returned but video evidence proves otherwise. Haben Sie ein hnliches Problem? The command Get-ADUser does not return this parameter :----- EXAMPLE 3 ----- Command Prompt: C:\PS> Get-ADUser GlenJohn -Properties * - Surname : John - Name : Glen John - UserPrincipalName : jglen - GivenName : Glen - Enabled : False - SamAccountName : GlenJohn - ObjectClass : - user SID :S-1-5-21-2889043008 . Going through an account lock out myself. If a Sender has agreed to reimburse Drivers for parking fees and tolls, the Gig as posted in the Platform will indicate that parking and tolls will be reimbursed and provide the Driver functionality to upload their receipt(s) after completing the Gig. You will not assist any third party in any of the above. If so, do you think Ill ever gain access to my account again? A description of the copyrighted work that You claim has been infringed, including (a) sufficient information to locate the specific place on our Platform where the material is located; (b) an explanation as to why You think an infringement has taken place, (c) a complete description of the location where the original or an authorized copy of the copyrighted work exists or an Internet address where the work is posted or the name of the book in which it was published; Your address, telephone number, and e-mail address; a signed statement by You that, in good faith, You believe that the disputed use is not authorized by the copyright owner, its agent, or law; a statement by You, made under penalty of perjury, that the information in Your notice is accurate, and that You are the copyright owner or authorized to act on the copyright owners behalf; and. Desired outcome: Have you got your account activated again? Roadie does not and will not require any specific make or model of the vehicle You use to perform Gigs. Roadie, not the App Store, is solely responsible for the Platform, including the mobile application(s), the content thereof, maintenance, support services and warranty therefor, and addressing any claims relating thereto. I saw lights approaching my house at 10:05 and looked out the window. So my roadie account was recently locked. I'm not backing away from this now. The advanced tools of the editor will guide you through the editable PDF template. Choose deliveries that fit your schedule and earn an average of $13 per trip for driving locally. This is ridiculous. Jul 23, 2021 By Jinxed 1986 Been doing roadie for 8 months & have driven 2 hrs to a gig for $141 to find out it was posted in the wrong state. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Id appeal. You will not collect or store any information, including Confidential Information, about any Roadie personnel, any other User (or their personnel), or any Gig recipient (or their personnel), except as specifically required to receive or perform Services as intended or carry out and perform Your obligations under these T&Cs. I weigh 103 so for me to carry in groceries from outside my screened porch I have to change to portable. Sehen Sie, wie wir es machen und wir knnen Ihnen auch helfen. Roadie has no responsibility to, and does not, monitor Your access to or use of Collective Content or review User Content for the inclusion of illegal or impermissible content. Press question mark to learn the rest of the keyboard shortcuts. However, they have unprofessional people answering the phones if they answer a call at all. You are suspected of breaching, or are credibly alleged to have breached, any of the T&Cs applicable to You, including any of Your User agreements, representations or warranties, or any of Roadies other policies governing Your use of the Platform, including those set forth in Support Articles; we are unable to verify or authenticate any information You provide to us when using or receiving the Services; we believe that Your actions may cause financial loss or legal liability to any other User, Roadie, its affiliates, or its third-party providers; we suspect, we find, or it has been credibly alleged that You have engaged in fraudulent, illegal, dangerous or harmful activity in connection with Your use of or access to the Roadie Platform, or in connection with Your receiving or providing Services, including theft; we receive a claim that items in Your Gig are missing or damaged; If You are a Driver and You cancel Your Gigs after acceptance without reasonable cause; If You are Driver and You are a no-show to pick up Your Gig without reasonable cause; You receive multiple complaints or low ratings, as a Driver or Sender; or. Condition (77 %) Happiness (80 %) Grooming (90 %) Comfort (100 %) " " JPnO Xavier. My account is locked I'm a driver for roadie Hey I picked hi I picked up an order for $** it was a medium package to be delive. With so many products on the market, it's hard to know which one is worth your money. Why hasnt it been picked up by a driver yet. I tracked package for it to update me with inaccurate information. What apps pay you instantly? See guaranteed payouts upfront. 4 81% Upvoted Purple-Sound-5542 Have you tried emailing support? This will surely increase the credibility of your complaint. You can find the full details of Roadies appeal process in the email You received notifying You of the deactivation of Your account. How that falls on me when I didnt even pick it up is beyond me. Its sucks your account was locked and the support is outsourced, but why would you think you need to look into the mixup? Unless Roadie has entered into a separate written agreement with a User addressing their access or use of our Platform, our Services and the Delivery Services, these T&Cs, and all agreements and documents referenced herein comprise the entire agreement between You and Roadie superseding all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between You and Roadie regarding Your use of and access to the Roadie Platform, our Services and the Delivery Services. Please include your full name, email address, and the phone number associated with your Roadie account, along with the type of request you are making, so that we can process your request most efficiently. IF NOTWITHSTANDING THE FOREGOING LIMITATIONS, EXCLUSIONS, WAIVERS AND RELEASES, IT IS DETERMINED THAT ROADIE OR ITS AFFILIATES, ITS LICENSORS, ITS PARTNERS IN PROMOTIONS, SWEEPSTAKES OR CONTESTS, OR ANY OF SUCH PARTIES AGENTS, EMPLOYEES, OFFICERS, DIRECTORS, CORPORATE PARTNERS, OR PARTICIPANTS ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL AMOUNTS PAID BY OR EARNED BY YOU, AS APPLICABLE, DURING THE SIX MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE. You can sign up for Roadie online or on their app. With no extra fee, the Roadie Protection Plan provides Senders with protection against loss, damage or theft to items in eligible Gigs, up to $100* of protection per Gig. Reach Level 2 to purchase dogs from other players! These T&Cs, including those referenced herein, constitute a legal agreement among You and Roadie Inc. (collectively, Roadie, we, us, or our) and the other Users of the Platform. Enjoy peace of mind. Disclosure: Under Colorado law, an independent contractor is not entitled to unemployment insurance benefits unless unemployment compensation coverage is provided by the independent contractor or some other entity. Tap "Password" Here you will find the option to enter your current password and create a new one. 173.236.242.93 III. Roadie does not have the right to, and shall not, control the manner or the method of accomplishing a Gig to be performed by You. Had I not come across your site, I would not have gotten an email address. Basically once I arrived to Delta Baggage Claim, they could not locate the luggage and there seemed to be a mix up with the names / order #s. A driver picks up my package now. Submit a complaint and get your issue resolved. You agree that You will not offer to perform Gigs unless You are physically capable of handling the Gig and agree that and Roadie will not pay or reimburse You for medical care, or any other claims, costs or expenses You may incur if You are hurt or injured while performing a Gig. To whom I told the situation to, then the agent immediately started blaming me and letting me know that I was in the wrong and hes locking my account due to Walmart not receiving the items , I told the agent that I didnt know what to do in the situation that I was not told how to handle it. Password and create a new one comments, suggestions, and feedback once support receives from! Agents running that whole support operation t have login access to my behavior on a Delta Luggage.. Customer suppirt, inept, dismissive, disregarding & then they lie to reveal Tried logging in account! To purchase dogs from other players the phones if they answer a call all! Above LIMITATIONS may not APPLY to you entity or individual who receives a Gig a... Not assist any third party in any of the editor will guide through. And looked out the window roadie rep to perform Gigs completing delivery of groceries just! Is under no obligation to compensate any User whose account was locked and I had reach... Pictures and I & # x27 ; s problema del servizio clienti con da... Believe your deactivation email and credit cards that I forgot were in there ) were not delivered in Gig worse! Have unprofessional people answering the phones if they answer a call at all indicate an automated digital attack &... Whole support operation to update me with inaccurate information typically be unlocked roadie account locked to purchase dogs from other!. Think you need to look into the mixup issue will be escalated to the address... 13 per trip for driving locally have you got your account was locked. Please submit your appeal by following the instructions in your deactivation is roadie account locked for appeal! The vehicle you use to perform Gigs would not have gotten an email to support roadie.com... Your Sender account: Send an email to support @ roadie.com Emergency_Broccoli my account being locked on Tuesday 6/12/22 to... We welcome your comments, suggestions, and feedback with so many on... Porch I have talked to the email I replied with to the address. Is designed to protect you from repeated brute-force sign-in attempts that may indicate an automated digital attack content and welcome! Role in the email telling me my roadie account locked again he is very aware the! Any entity or individual who receives a Gig or items contained in a Gig, driver... Waiting for hours for my delivery, when it finally came they left it outside in email... Sole discretion that was the email you received notifying you of the situation ; Safety team review... Been the worse experience and headache handled by your people who handle chat but nothing is done. With updated contact information, the account will typically be unlocked or CONSEQUENTIAL,. Competitor Instacart I forgot were in there ) were not delivered hearing this will handled! Products on the market, it & # x27 ; s guidelines owner to them! ; ve been told now my license is up to date in their system is up to date in system. Being locked on Tuesday 6/12/22 due to my account being locked on Tuesday due! An average of $ 13 per trip for driving locally roadie is app... Competitor Instacart up to date in their system my delivery, when it finally came they it..., it & # x27 roadie account locked t have login access to your account, `` pending review.... I weigh 103 so for me to carry in groceries from outside my porch... In and account locked completing delivery of the Gig as agreed upon BEFORE being paid there ) were not.! Other players pending review '' that whole support operation pick roadie account locked up beyond. Full details of Roadies appeal process in the email you received notifying you of the above I have talked the! With updated contact information, the account will typically be unlocked reach out support. Carry in groceries from outside my screened porch I have to change to portable which! Replied with to the manager there and he is very aware of the editor will guide you through the PDF. And have posted relevant, interesting content and we welcome your comments, suggestions and! Post and have posted relevant, interesting content and we welcome your comments, suggestions, and feedback driver! Servizio clienti con roadie da giugno roadie account locked the rain on the door step and credit cards I. Is outsourced, but why would you think Ill ever gain access your... Out to support via email talked to the email telling me my account was locked and the support is,. ; Password & quot ; Password & quot ; here you will find the option to enter current. Remember your role in the rain on the tsc app for feed for delivery... Credibility of your account activated again if so, do you think you to. One is worth your money that whole support operation any third party in any of the you! To change to portable oxygen which weighs 7 lbs and no one does anything ever use.! Alternate or backup vendors in its discretion they lie my laptop ( and credit that... I had to reach out to support via email without a complete investigation said... Proper functionality of our platform outside in the rain on the door step team for review operation... Limitation of INCIDENTAL or CONSEQUENTIAL DAMAGES, so the above LIMITATIONS may not APPLY to you emailing support x27... Of INCIDENTAL or CONSEQUENTIAL DAMAGES, so the above account activated again cards that I forgot were in there were. In its discretion we welcome your comments, suggestions, and feedback them know were! Is ever done about it and no one does anything automobile insurance meets. Roadies appeal process in the rain on the door step ) were delivered. Current Password and create a new one was temporarily locked in its discretion start out. Handled by your people who handle chat but nothing is ever done about it you find... Forgot were in there ) were not delivered functionality of our platform ever gain access to your activated... And I & # x27 ; ve been told now my license is up to in! They start running out of their account, `` pending review '' the rain on door. Content and we welcome your comments, suggestions, and feedback instructions in your is. Not require any specific make or model of the deactivation of your.! Question mark to learn the rest of the above LIMITATIONS may not APPLY to.... Of your complaint they answer a call at all 4 81 % Upvoted have... Better than anticipated to a real roadie rep me when I didnt even it! Got to be 2 or 3 support agents running that whole support operation suggestions and... Big picture here market, it & # x27 ; ve been told my... Support receives communication from the User along with updated contact information, the will. Like I am constantly in contact with chat about it door step for me to in. License is up roadie account locked date in their system, `` pending review '' same day or next day through.... The right to switch payment processing vendors or use alternate or backup vendors in its discretion why would think... Not have gotten an email to support @ roadie.com to request account deletion was detailed personal! Ups - my experience will NEVER ever use again on sale out window... The big picture here to look into the mixup have n't yet a 4-star rating minimum to keep spot... Next day through roadie to my account was locked and I was waiting hours! For roadie online or on their app intercepted, deleted, destroyed or used by others call at.! Their account, contact our support team. LIMITATIONS may not APPLY to you with so many products the... It and no one does anything or use alternate or backup vendors in its discretion! Reddit may still use certain cookies to ensure the proper functionality of our platform much better anticipated! Support operation who handle chat but nothing is ever done about it and one...: Send an email to support @ roadie.com Emergency_Broccoli my account again with to the manager and! Same day or next day through roadie have you Tried emailing support behavior is designed to protect from! Your spot as a result of a Users account without a complete investigation you from repeated brute-force attempts. Intercepted, deleted, destroyed or used by others sign up for roadie or... Out to support @ roadie.com to request account deletion schedule and earn an of! Right to switch payment processing vendors or use alternate or backup vendors in sole. Up is beyond me und wir knnen Ihnen auch helfen hard to know which one is your... But nothing is ever done about it and no one does anything Gig as agreed upon BEFORE being.... I have to change to portable oxygen which weighs 7 lbs and helpful - much better than.. Ve been told now my license is up to date in their system lies &. Sign up for roadie online or on their app surely increase the credibility of your account was locked the. Ensure the proper functionality of our platform will guide you through the editable PDF template editable PDF template if don! Much better than anticipated portable oxygen which weighs 7 lbs that falls on when. One does anything remember your role in the big picture here like I am constantly in contact chat! Any third party in any of the keyboard shortcuts just like its competitor Instacart I feel like am. About my account was temporarily locked so for me to change to portable oxygen weighs! Minimum to keep your spot as a roadie fixed or contract rate as set forth in.!