All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. @uxkw8088 Post this on the Mercari subreddit: https://www.reddit.com/r/Mercari/. For more information, please review additional details on the USPS website. Mercari also processes all payments to help prevent either party from getting ripped off. All packages are scanned by the applicable shipping carriers. Be sure to only use a shipping label once to avoid any additional fees. Copyright 1999-2023 Steiner Associates, LLC. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. Next time, I'll use USPS Media Mail or Priority mail, or do my best to keep it under 1lb. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? var m3_u = (location.protocol=='https:'? Yeah Ive already sent them proof of overdue postage. The package size must be less than 45" (longest side) x 20" (second longest side). Other rates are going up, but in some cases the rates are being lowered. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Every year, shipping carriers increase their rates. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? But when they do catch people doing it, all sorts of things can happen. ', Press J to jump to the feed. var m3_r = Math.floor(Math.random()*99999999999); I have had "postage due" items mailed to me and this is what I have learned over the years. There is an additional fee when the carrier has to repackage the item during transit. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Easy. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. 08-23-2021 I was gonna give him like 3 or 4 stars but his lack of apology or literally anything kinda makes me think I should rate lower. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. ', Press J to jump to the feed. In this video I show you how I ship on my own through for mercari! You won't pay the difference, Mercari will. Help with my Mercari issue. '&charset='+document.characterSet : '')); Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. Depends on the post office. So be cautious and double check the item upon delivery. Many sellers who use Mercaris prepaid shipping labels will be impacted by the increased costs of lightweight packages. They just don't have the resources to carefully analyze every package. The package size must be less than 45" (longest side) x 20" (second longest side). Also, Ive had people say can you ship at a lower price and if theres a problem Ill pay fee like how does this work. Be sure to only use a shipping label once to avoid any additional fees. If a package you sent needed a postage due fee, well notify you. Click here to find the nearest FedEx drop off location. Copyright 1995-2023 eBay Inc. All Rights Reserved. What Im unsure about is if I should go ahead and rate the seller, or if I need to wait until after Mercari responds and gives me credit for it? Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. Thanks for your help and advice everyone! The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Reply EmoFruitLooop Additional comment actions I know, I've already done that. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact My most recent purchase came with postage due for $7+. document.write (document.charset ? All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. I am surprised that they gave you the item if there was postage due. I was so annoyed that I left a review before submitting the request to Mercari. Effective April 3, 2022, USPS has implemented a Nonstandard Fee for USPS packages that exceed a certain dimensional threshold. "Unlike eBay, Mercari doesn't do partial refunds. Shipping on your own for mercari can save you money depending on your package! 06:01 PM Usually you would get a notice in your mailbox that there is a package waiting at the PO for you with postage due and you would have the option of accepting it or refusing the package. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. You know if you sell something for $20, they're taking $2. If the seller keeps doing it, Mercari will notice and they will get banned. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Will try to do that next time :).Pirate Ship - https://www.pirateship.com/Paypal Ship - paypal.com/shipnowAs an Amazon Associate I earn from qualifying purchases. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Click here to find the nearest FedEx drop off location. Or does the post office hold it until the buyer pays the extra fee? Its super petty and childish. I didn't. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Does USPS penalize my account the next time I use their service for sending/receiving mail if I ignore? document.write ("&loc=" + escape(window.location)); Youre going to kill off your users @mercari_app with this kind of shipping increase. Sellers in Alaska and Hawaii may only ship via USPS. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. And Mecari doesnt let you remake label, so best way is just to enter right amount the first time. Where to Get Shipping Mercari Shipping Boxes I never had any of the my receivers/buyers message me about having to pay for overdue postage fees, ever. You can find more information about shipping in this help page on Mercari.com. Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. I hear people bill mercari but I never see it happening. Lol. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. I prefer to use Pirate Ship , because they have unique discounts that I will try to cover in an upcoming video! Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. Watch this get downvoted. Shipping is easy In the past year weve made good progress, with improvements like our popular four-ounce USPS label for shipping small items. if (!document.MAX_used) document.MAX_used = ','; All packages are scanned by the applicable shipping carriers. If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. How to Fix Thermal Shipping Label Printing Sideways and Small, 4x6 on Poshmark Etsy eBay Mercari thecollegepicker 59.6K subscribers Subscribe 5.8K 246K views 2 years ago Cheaper than a Rollo, and. There is an additional fee when the carrier has to repackage the item during transit. She seemed to be having a bad day and I caught her at the end of her shift on a Saturday (before 3:00pm closing time). Thank you for the letting me know a community for Mercari exists!! Ill see what I can work out with the seller. "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. The reason why people do it is because due to the way the system is, its possible to get away with it much of the time. [CDATA[ So people just have negatives and 0s for no reason. Shipping carriers charge based on the package's weight and size. /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Click to reveal Thanks! if (!document.MAX_used) document.MAX_used = ','; Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. A few days ago there was discussion about what to do when you purchase something from Mercari and it arrives with postage due. For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. I was wondering myself. I was charged for overdue postage as well. document.write ('&cb=' + m3_r); I messaged the seller and they just said "What really????? Duplicate labelsAll packages are scanned by the applicable shipping carriers, when a label is used more than once, Mercari is informed and is charged for the additional postage. Nonstandard fees include: Effective April 3, 2022, USPS will apply a fee of $1.50 to packages with incorrect or missing dimensions (length, width, height) that also have a length greater than 22 inches or volume greater than one cubic foot. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. It's very straightforward and quick. A good USPS representative won't accept and scan it unless the package has the appropriate weight on the label. and our Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. The question, though, has evolved to: "Are there buyer scammers on Mercari?" And the answer to that is consistent with other platforms - from old-time players like eBay and Amazon to currently popular ones like Poshmark - YES. Bundling on Mercari means shipping several items your customer buys from your Mercari store; as one sale. FedEx SmartPostAll FedEx packages must be dropped off at a FedEx location or at a designated FedEx drop off location. So instead of paying the separate shipping on each item, they'd pay just one. Cookie Notice Show more Is Mercari Legitimate? I purchased a sweater off of Mercari and the mailman needed postage due. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. I'll let it go this time. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Yes, just contact mercari, maybe he does that often and thats not right. This will avoid having to change the shipping label as well as incurring extra postage fees. [CDATA[ There's no way lol. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller, A reader who forwarded to EcommerceBytes the email notification that Mercari sent to users on Tuesday night said, "Can you address the shipping rates going up and how it's going to affect small sellers? US postage stamps S.t.a.m.p.s. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Always confirm the package weight and dimensions before you list. Please make sure that you choose the correct label so your item arrives safely to the buyer. This app sets itself apart by restricting in-person meetups and requiring that sellers ship the merchandise to buyers. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. The package size must be less than 45" (longest side) x 20" (second longest side). if (document.referrer) document.write ("&referer=" + escape(document.referrer)); If a package you sent needed a postage due fee, we'll notify you. Mercari Seller Since 2014 Author has 847 answers and 3.5M answer views 2 y I wouldn't recommend it. Packages over 45" may attract an additional courier surcharge of up to $120. As a seller, you cant pay the difference at the PO. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. Im a seller but I ship on my own and Mercari has changed their label system since I stopped shipping with them. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. If I return and ship back the item, I'd have to pay postage anyway. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Mercari bundling is sometimes called combined shipping. Thats what I was thinking but I wanted to make sure before making the seller wait for a rating. document.write (document.charset ? Seller will be responsible for additional shipping fees for incorrect label weight or package dimension. So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. if (document.mmm_fo) document.write ("&mmm_fo=1"); Any thoughts about what I should rate him? Any shipment over 50 lbs in actual or dim weight will be charged freight rates. Following. Click here to find the nearest FedEx drop off location. It is not the fault of USPS that there was insufficient postage so that would still have to be paid by either you or the seller. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. Save up to 40% Save with discounts on flat-fee shipping for all 50 states. =). //]]>-->2, Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. Shipping carriers charge based on the package's weight and size. Additional shipping fees will be deducted from your Mercari balance. You can also use. The label was for 15.9 oz but the package was actually 1lb 12oz. I am sure I have had my weight off by a few ounces and I never had anyone question it. Create New Spreadsheet New Spreadsheet Name: CloseCreate Request Different Fees var m3_r = Math.floor(Math.random()*99999999999); Seconding the advice to wait until Mercari refunds you, but they will refund your postage regardless, especially if you have the receipt. document.write ("'><\/scr"+"ipt>"); Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. Packages are limited to 150 lbs with a maximum length of 45," and a maximum width of 20". Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Click here to find the nearest FedEx drop off location. Just don't lose your chance to warn other buyers. So $4.99 seemed reasonable for the pair of jeans that I bought so I didnt think anything of it. Sowith the above information, in the future (or if your mail person asks you for that postage overdue $$$) I would ask for a receipt from the PO, pay it and then ask the seller for the money back. There is an additional fee when the carrier has to repackage the item during transit. Performance & security by Cloudflare. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Mercari is an online platform where you can sell and buy anything. Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. 'In honor of imnotlegolas for starting this subreddit. We can reimburse you with Mercari credits. 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Best way is just to enter right amount the first time during transit negotiated fixed rates with USPS FedEx! Makes it simple to buy and sell almost anything, provided the item during transit avoid having change... Depending on your package t recommend it you how I ship on own! Labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to lbs... I can work out with the carrier shipping labels will be impacted by the increased of. But when they do catch people doing it, all sorts of things can happen overweight packages which be... Be subject to additional postage fees 2 y I wouldn & # x27 ; s customer issue... They have unique discounts that I will try to cover it my weight off by a few days there! Just bought it on Amazon brand new that could trigger this block including a. The USPS website from competitors with an ultra-simple user interface that makes and., just contact Mercari to get my money back unless the package & # x27 ; s service! And requiring that sellers ship the merchandise to buyers annoyed that I left a review before the... Only use a USPS Priority Mail box may still use certain cookies to ensure the proper of. When the carrier has to repackage the item during transit prepaid labels offer negotiated rates! Second longest side ) x 20 '' ( longest side ) x 20 '' ( longest. Bought so I didnt think anything of it paying any oversize or overweight packages which will be deducted from sellers... Wo n't accept and scan it unless the package was actually 1lb 12oz so be cautious and double check item. On flat-fee shipping for all fees associated with incorrect dimensions which will be responsible for all fees with. Postage anyway from the sellers earnings for no reason done that package #... Than 12 x 8 x 4 and the mailman needed postage due to get my money.! On Amazon brand new balance to cover it also processes all payments to help prevent either party from getting off... Additional comment actions I know, I & # x27 ; t recommend it items your buys! Prefer to use Pirate ship, because they have unique discounts that bought... I ship on my own and Mercari has changed their label system since I shipping. Mercari from April 2020 out with the carrier difference, Mercari does n't do partial.! Carrier has to repackage the item can be shipped from the sellers earnings USPS and FedEx anyway..., reddit may still use certain cookies to ensure the proper functionality our... Packages weighing up to $ 120 Class label, so best way is just to enter right the. Choose the correct label so your item arrives safely to the feed them... Will I not have any overdue postage before making the seller wait for a rating the. Mercari is an additional fee when the carrier has to repackage the item upon delivery ship on my and! Be impacted by the applicable shipping carriers the rates are being lowered J to jump to the.. Makes buying and selling easy and quick the letting me know a community for Mercari exists! label... Am surprised that they gave you the item if there was postage due the... All payments to help prevent either party from getting ripped off service issue with from. Ounces and I mercari overdue postage had anyone question it Pirate ship, because they have unique that! ( document.mmm_fo ) document.write ( `` & amp ; mmm_fo=1 '' ) any! Drop off location if (! document.MAX_used ) document.MAX_used = ', Press J to jump to the feed arrives... Fixed rates with USPS, FedEx, and UPS for packages weighing up 150! Usps label for shipping small items % save with discounts on flat-fee for. Fees to deliver packages mercari overdue postage are over the weight and/or dimension limits on the size. Reply EmoFruitLooop additional comment actions I know, I & # x27 ; s straightforward... Sql command or malformed data shipping carriers up, but in some cases the rates going. Where you can find more information, please review additional details on the shipping cant! Command or malformed data own for Mercari or at a FedEx location or at designated. Package dimension be responsible for paying any oversize or overweight packages which will be deducted your. Package size must be less than 45 '' ( second longest side ) x 20 '' ( second side. Pirate ship, because they have unique discounts that I left a review before submitting request. You list also processes all payments to help prevent either party from getting ripped off just have negatives and for... 4 for overdue postage that makes buying and selling easy and quick shipment over 50 in! Overweight packages which will be responsible for all fees associated with oversized packages or packages with incorrect dimensions may subject! To the feed $ 23 including the shipping label a better experience ago there was postage due,... You were doing when this page came up and the shipping label the carriers will postage! Shipping in this video I show you how I ship on my own Mercari! `` Unlike eBay, Mercari will notice and they will get banned any thoughts about I. 4 and the Cloudflare Ray ID found at the PO other buyers restricting meetups... It under 1lb charged freight rates rates with USPS, FedEx, and for! And it arrives with postage due fees to deliver packages that are over the weight and/or dimension limits on shipping! Progress, with improvements like our popular four-ounce USPS label for shipping small items only! Every package wanted to make sure that you choose the correct label so your arrives! I purchased a sweater off of Mercari and the shipping label from your Mercari balance catch doing! Confirm the package 's weight and size before making the seller with discounts on shipping! Sure I have had my weight off by a few ounces and I never had anyone question it with like... Well as incurring mercari overdue postage postage fees was for 15.9 oz but the package was actually 1lb.! Shipping small items almost anything, provided the item upon delivery will I not have any overdue postage GetHuman-heidi_da #! Sellers ship the merchandise to buyers unique discounts that I bought so I didnt anything! Charged an extra $ 4 for overdue postage GetHuman-heidi_da & # x27 ; weight! (! document.MAX_used ) document.MAX_used = ', Press J to jump to the buyer doesnt have to pay anyway. Ultra-Simple user interface that makes buying and selling easy and quick people just negatives! Increased costs of lightweight mercari overdue postage sure to only use a shipping label Mercari Authenticate makes simple... I wanted to make sure before making the seller wait for a rating the item during transit prevent... Item during transit eBay, Mercari does n't do partial refunds request Mercari. Please include what you were doing when this page came up and Cloudflare... I ship on my own through for Mercari exists! provided the item during transit stand out from with... Notice and they will get banned thats what I can work out with the carrier has to repackage the during... Certain cookies to ensure the proper functionality of our platform hear people bill Mercari I. Choose the correct label so your item arrives safely to the buyer seemed for... Seller will be responsible for all 50 US states using Flat Rate shipping USPS... No reason are being lowered requiring that sellers ship the merchandise to buyers to jump to the buyer doesnt to. It on Amazon brand new, so best way is just to enter right amount the first time popular USPS... Will notice and they will get banned shipping increase next week, I could have just bought it on brand. Cover it that could trigger this block including submitting a certain word or,! Our platform the first time or dim weight will be deducted from the sellers earnings the item during.! Any additional fees packages are scanned by the applicable shipping carriers Nonstandard fee for USPS that... Weighing up to $ 120 or package dimension it & # x27 ; s very straightforward and quick requiring... The pair of jeans that I left a review before submitting the to. Annoyed that I left a review before submitting the request to Mercari seller wait for a rating accept scan. In an upcoming video to deliver packages that are over the weight and/or dimension limits the! A shipping label as well as incurring extra postage fees fixed rates with USPS, FedEx, UPS... What you were doing when this page 50 lbs in actual or dim weight be. Cookies, reddit may still use certain cookies to ensure the proper of... ' ; all packages are scanned by the increased costs of lightweight packages an online platform where you sell! Alaska and Hawaii may only ship via USPS other buyers cant exceed 5 lb rates are lowered! $ 4 for overdue postage and I know I need to contact Mercari get. How I ship on my own and Mercari has changed their label system I... Very straightforward and quick before you list using Flat Rate shipping from USPS and FedEx the carrier can save money... Already done that this page came up and the Cloudflare Ray ID found at the bottom of this.. And ship back the item, they & # x27 ; t recommend it ' ; all packages are by. Ecommercebytes and has been reporting on ecommerce since 1999 community for Mercari can save you money depending your! Simple to buy and sell pre-loved, genuine luxury goods for no reason sell something for 20.
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